Last Updated: March 26, 2026
1. INTRODUCTION AND ACCEPTANCE OF TERMS
Welcome to our Website. These Consolidated Terms of Use ("Terms") govern and apply to anyone accessing or using our Websites, mobile applications, and any other Websites or web pages (collectively, “Websites”) owned and/or operated by the Company and its subsidiaries or corporate affiliates (collectively, "Company," "we," "us," or "our"), together with any associated web pages, products, and services (collectively, our "Services");
Please take time to review these Terms carefully. By accessing or using the Services, including purchasing any products through the Services or through any third-party platform, sales channel, or Agentic Storefront where our products are made available, you represent, warrant, understand, and agree:
- To accept, comply with, and be bound by these Terms;
- That you have the right, authority, and capacity to abide by these Terms;
- To comply with all applicable laws, rules, and regulations concerning your access to and use of the Services;
- That all information supplied by you to us through the Services is true, accurate, current and complete; and
- That you are of legal age to form a binding contract in your jurisdiction of residence (which is at least 18 years of age in the United States, the United Kingdom, and most Canadian provinces, or 16 years of age in certain EU member states) and are not a person barred from receiving the Services under the laws of any applicable jurisdiction.
Certain services may be subject to additional terms, guidelines, or rules, which will be available in conjunction with those relevant services, and those additional terms will become part of these Terms when you use those services. When you use any current or future Company Service, you will also be subject to the guidelines and conditions applicable to such Service or business.
BY USING OUR WEBSITES AND THE SERVICES OFFERED THROUGH THEM, OR BY PURCHASING OUR PRODUCTS THROUGH ANY AGENTIC STOREFRONT OR THIRD-PARTY PLATFORM YOU AGREE TO BE BOUND BY THESE TERMS AND ALL RELATED POLICIES, CONDITIONS, AND GUIDELINES. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, YOU MAY NOT USE THE SERVICES OR PURCHASE PRODUCTS THROUGH ANY AGENTIC STOREFRONT OR THIRD-PARTY PLATFORM.
2. CHANGES TO TERMS
We reserve the right to update, change, modify, or otherwise alter these Terms at any time. If any material changes are made to these Terms, we will notify you by posting the revised Terms on the Services or notifying you through the Services. Any changes or revisions will be effective immediately upon their posting on the Websites. Your use of the Services will be subject to the version of the Terms posted at the time of such use. Accordingly, you are advised to review these Terms prior to using the Services.
YOUR CONTINUED USE OF THE WEBSITES AND SERVICES FOLLOWING THE POSTING OF ANY CHANGES OR REVISIONS WILL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGES OR REVISIONS. IF YOU DO NOT AGREE TO ANY CHANGES OR REVISIONS TO THESE TERMS, YOU MAY NOT USE THE WEBSITES AND SERVICES AND ARE TO DISCONTINUE USE IMMEDIATELY.
3. PRIVACY POLICY AND DATA PROTECTION
Please review our Privacy Policy, entitled the "UCG Consolidated Privacy Policy," which is incorporated into and made part of these Terms. The Privacy Policy explains how we collect, use, and protect your personal information and also governs your visit to our Websites. By using our Services, you agree to the terms of our Privacy Policy.
The Services are hosted in the United States. If you access the Services from outside the United States, including from the United Kingdom, European Union, or Canada, please be aware that your personal data may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
3.1 International Data Transfers
For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure that any transfer of personal data to the United States is conducted in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and the Swiss Federal Act on Data Protection. We rely on appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission or the UK Information Commissioner's Office, to lawfully transfer your data.
3.2 Your Data Protection Rights
Depending on your location, you may have certain rights under applicable data protection laws, including the right to access, correct, delete, or port your personal data, and the right to object to or restrict certain processing. For users in the EU, UK, and Canada, these rights are detailed in our Privacy Policy, which is incorporated herein by reference. Nothing in these Terms affects your statutory rights under applicable data protection legislation, including the GDPR, UK GDPR, or Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
3.3 Third-Party Platform and Agentic Storefront Data Sharing
When you purchase products through an Agentic Storefront or third-party platform (including those operated by Participating Partners such as Google and Microsoft), certain personal data necessary to process and fulfill your order may be shared between the Company, Shopify (our e-commerce platform provider), and the applicable Participating Partner. Each party processes your personal data as an independent data controller. The Participating Partner will obtain your consent to the Company's purchase terms and privacy policy as a condition of completing the purchase. By purchasing products through an Agentic Storefront or third-party platform, you acknowledge and consent to this data sharing. The collection and use of your personal data by Participating Partners is governed by their respective privacy policies, and you are encouraged to review those policies before completing any purchase. You may exercise your data protection rights as described in our Privacy Policy and with the applicable Participating Partner directly.
4. ELECTRONIC COMMUNICATIONS
When you visit our Websites, purchase products through Agentic Storefronts or Participating Partners, or send e-mail to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Services. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You hereby waive any and all defenses you may have based on the electronic form of these Terms and the lack of signing by the parties hereto to execute these Terms. Please see our Privacy Policy for additional information regarding how we manage electronic communications and your additional rights regarding such electronic communications.
5. INTELLECTUAL PROPERTY RIGHTS
5.1 Ownership of Content and Marks
The Services and all source code, databases, functionality, software, Website designs, audio, video, text, photographs, images, graphics, and the entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are the property of the Company, its licensors, or other providers of such material and are protected by United States, Canadian and other international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
The Company owns any and all intellectual property rights relating to the Company brand, trade name, trade dress, and other content, including contents, features, and functionality (including but not limited to all data, information, software, text, displays, logos, images, video, and audio, and the graphics, layout, design, selection, and arrangement thereof) (collectively, "Content") that has or provides the "look and feel" of the Company's brand image, and the trademarks, service marks, and logos contained therein (the "Marks").
All Content and Marks are provided "AS IS" for your information and personal non-commercial use only.
5.2 Restrictions on Use
Except as expressly provided in these Terms, you must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Content or Marks on our Services without our express written permission.
Your use of the Services does not grant you any rights or licenses relating to the Company's intellectual property rights, including, but not limited to, any copyrights, trademark rights, patent rights, database rights, moral rights, sui generis rights, and other intellectual property and proprietary rights therein, except as expressly provided for in these Terms.
None of the Content or Marks may be used, reproduced, published, transmitted, distributed, displayed, modified, used to create derivative works, sold, re-sold or used in any sale, or exploited in any way, in whole or in part, except as provided for herein and unless you obtain our prior written consent. The foregoing limitations include, but are not limited to, copying or adapting the HTML code used to generate web pages on the Services, as well as any graphics or programming.
All other content, including product names, names of services, trademarks, service marks, and other intellectual property is the property of their respective owners, as indicated, and may only be used as permitted.
5.3 Licenses for Third-Party Platform and Agentic Storefront Distribution
You acknowledge and agree that the Company may make product information, Content, Marks, pricing, images, descriptions, and other materials ("Product Content") available to third-party platforms and Participating Partners for purposes of marketing, selling, and distributing our products through Agentic Storefronts and other third-party sales channels. The Company grants to Shopify, Google, Microsoft, and other Participating Partners an irrevocable, worldwide, royalty-free license to use, host, display, distribute, modify, and create derivative works of the Product Content in connection with the operation and promotion of Agentic Storefronts and related services. By purchasing products through such platforms, you acknowledge that the display, formatting, and presentation of product information may differ from the presentation on our direct Services and may be customized by the applicable Participating Partner.
6. LICENSE AND SERVICES ACCESS
The Company grants you a non-exclusive, limited, and revocable license to access and make personal use of the Services, but not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. We reserve all rights not expressly granted to you in and to the Services, the Content, and the Marks. This license does not include:
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Any resale or commercial use of the Services or its contents;
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Any collection and use of any product listings, descriptions, or prices;
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Any derivative use of the Services or its contents;
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Any downloading or copying of account information for the benefit of another merchant;
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Any use of data mining, robots, or similar data-gathering and extraction tools.
The Services or any portion of them may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any Mark or other proprietary information (including images, text, page layout, or form) without express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or Marks without our express written consent. Any unauthorized use terminates the permission or license granted by the Company.
You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of our Websites, so long as the link does not portray the Company or our products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Content or Marks as part of the link without express written permission.
7. YOUR ACCOUNT
7.1 Account Registration
Certain functions of the Services may require registration, including purchasing products and posting reviews. You may only create and use an account for your own personal use. If you register or provide information to us in any manner, you agree to provide only true, accurate, current, and complete information.
7.2 Account Security
You are responsible for maintaining the security of your account and for all activities and actions that occur in connection with the account. You are responsible for maintaining the confidentiality of your account and password, as well as for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security, including, but not limited to, the loss of your username or password. Failure to do so constitutes a breach of these Terms, which may result in immediate termination of your account.
7.3 Linked Accounts
You may link your account to various webmail, social networking, and other online accounts. You may only link your own accounts. We will access and retrieve your account information from these sites on your behalf to make certain information or services available to you through the Services. By linking your other accounts, you expressly authorize us to access your account information from those third-party accounts, on your behalf as your agent, and permit us to access, use, and, in some cases, store your account information to accomplish the foregoing.
7.4 Reservation of Rights
We reserve the right to remove or change the username you select if we determine that it is inappropriate, obscene, or otherwise offensive. If you are under 18, you may use the Services only with involvement of a parent or guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
8. BILLING, PAYMENT, AND CREDIT CARD INFORMATION
When you place an order, we may save your credit card information for use on future purchases. Your card will be billed for any recurring orders or subscriptions you initiate. We accept major credit cards as forms of payment. We encourage you to keep your payment information up to date to avoid interruption of service.
By placing an order, you are (i) offering to purchase a product, (ii) representing that you are of legal age to form a binding contract, and (iii) representing that all information you provide to us in connection with such order is true and accurate and you are an authorized user of the payment method provided.
8.1 Purchases Through Agentic Storefronts and Third-Party Platforms
If you purchase products through an Agentic Storefront or third-party platform (including those operated by Google or Microsoft), the transaction will be processed through Shopify Checkout and our designated payment processor. The Company remains the seller of record for all such transactions. Payment terms, including accepted payment methods, are determined by the Company and the applicable Participating Partner. You acknowledge that taxes, shipping charges, and other fees may apply to your purchase as displayed during checkout. Payment processing for Agentic Storefront transactions is subject to the terms and conditions of Shopify Payments and the applicable payment processor.
9. TERMS OF SALE
9.1 Order Acceptance
The receipt by you of an order confirmation does not constitute our acceptance of an order. We retain the right to refuse any request made by you. Prior to our acceptance of an order, verification of information may be required. We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation, for any reason whatsoever.
9.2 Pricing and Availability
All features, specifications, products, prices of products and services, discounts, promotions, and offers described on our Services are subject to change at any time, and we reserve the right to make changes to them without notice to you. We reserve the right, without prior notice, to limit the order quantity on any product and/or refuse service to any customer.
In the event that an item lists an incorrect price, either due to typographical or other error, we shall have the right to refuse or cancel any such order placed for the incorrect price, regardless of whether the order is being or has been processed. If payment has already been made or if your account has been charged for the purchase and the order is cancelled, we shall credit your account in the amount of the incorrect price.
All prices displayed on the Services are quoted in U.S. dollars. We have made every effort to display as accurately as possible the colors of our products that appear on the Services; however, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will accurately reflect the color of the product on delivery. All sizes and measurements are approximate; however, we do make every effort to ensure they are as accurate as possible.
9.3 Risk of Loss
All items purchased from the Company are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery of the product(s) to the carrier, except where applicable consumer protection laws provide otherwise. For consumers in the European Union and the United Kingdom, risk of loss passes to you when you (or a third party indicated by you, other than the carrier) have acquired physical possession of the goods. We reserve the right to restrict delivery to certain geographic areas. Shipping and handling fees and applicable taxes (including VAT, GST, HST, or sales/use tax, as applicable) will be added as necessary.
9.4 Consumer Rights of Withdrawal (EU and UK Users)
If you are a consumer located in the European Union or the United Kingdom, you have the right to withdraw from your purchase within fourteen (14) days of receiving the goods without giving any reason (the "Cooling-Off Period"). To exercise this right, you must inform us of your decision to withdraw by a clear statement (e.g., a letter sent by post or e-mail). You may use the model withdrawal form available on our Website, but it is not obligatory. To meet the withdrawal deadline, you must send your communication concerning your exercise of the right of withdrawal before the Cooling-Off Period has expired. If you withdraw from the contract, we will reimburse all payments received from you, including the costs of delivery (except for supplementary costs if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen (14) days from the day on which we are informed of your decision to withdraw. We will use the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise. You must send back the goods without undue delay and in any event not later than fourteen (14) days from the day on which you communicated your withdrawal. You will bear the direct cost of returning the goods.
9.5 Agentic Storefront and Third-Party Platform Transactions
For orders placed through Agentic Storefronts or third-party platforms, the following additional terms apply:
- Seller of Record. The Company is the seller of record for all products purchased through Agentic Storefronts and third-party platforms. Neither the Participating Partner (such as Google or Microsoft) nor Shopify is the seller or merchant of record. All questions, concerns, or issues regarding your order should be directed to the Company.
- Product Availability. The Company may offer products for sale through Agentic Storefronts and other third-party sales channels operated by approved partners ("Participating Partners"). Agentic Storefronts enable customers to purchase products directly through the user interface of Participating Partners' platforms (such as Google Shopping and Microsoft Copilot), with the transaction completed through Shopify Checkout. Certain products may not be available for purchase through all Agentic Storefronts due to restrictions imposed by Participating Partners. The Company reserves the right to determine, in its sole discretion, which products are made available through any Agentic Storefront or third-party sales channel.
- Third-Party Platform Terms. By purchasing products through an Agentic Storefront, you acknowledge and agree that your purchase is also subject to the terms and conditions of the applicable Participating Partner, including:
- For purchases through Google Shopping and related services: The Google Merchant Center Terms of Service and the Addendum to the Google Merchant Center Terms of Service for Shopify Merchants, and Google Privacy Policy.
- For purchases through Microsoft Copilot: The Microsoft Services Agreement, Microsoft Privacy Statement, and Microsoft Copilot terms of use and Microsoft Copilot Shopify Checkout Terms
- Order Fulfillment. The Company is responsible for order fulfillment, shipping, delivery, and handling. Participating Partners have no responsibility for order fulfillment or customer service related to your order.
- Product Information. Product information, including pricing, availability, descriptions, and images displayed on Agentic Storefronts and third-party platforms is provided by the Company. The presentation and format of this information may be customized by the Participating Partner and may differ from the presentation on our direct Services.
- (d) Taxes and Duties. The Company is responsible for calculating and remitting all applicable taxes related to your order. You may be subject to import duties, taxes, and customs clearance fees for international orders, as described in Section 29 of these Terms.
- Checkout Experience. You acknowledge that the checkout experience on Agentic Storefronts may differ from the checkout experience on our direct Services and may be customized by the applicable Participating Partner to match their user interface branding and style.
10. RETURNS AND EXCHANGES
If you are not completely satisfied with your purchase, you may be eligible to return it for a refund or exchange. All items returned must be in unworn condition, with no stains, tears, or visible signs of use or wear. Items must be returned within the timeframes specified in our return policy. We reserve the right to monitor returns to identify potential misuse or abuse of our return policies and to refuse service to customers who abuse such policies.
Please see our Customer Care webpage for complete information on returns and exchanges, including return shipping procedures, timeframes, and any applicable conditions.
All customer service inquiries, return requests, and issues related to products purchased through Agentic Storefronts should be directed to the Company using the contact information provided in Section 30 of these Terms. Neither the Participating Partners nor Shopify provides customer service for purchases made through Agentic Storefronts.
10.1 Statutory Consumer Rights
Nothing in this Section 10 affects your statutory rights as a consumer. For consumers in the European Union and the United Kingdom, your statutory rights under the Consumer Rights Act 2015 (UK) or applicable EU consumer protection directives remain unaffected. For consumers in Canada, your rights under applicable provincial or territorial consumer protection legislation are preserved. These statutory rights include, but are not limited to, the right to receive goods that are of satisfactory quality, fit for purpose, and as described.
11. PROHIBITED ACTIVITIES
You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services in any manner that:
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Retrieves data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without express written permission from us;
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Violates any applicable federal, state, provincial, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries) or infringes, violates or otherwise misappropriates the intellectual property or other rights of any third party (including any moral right, privacy right or right of publicity);
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Exploits, harms, or attempts to exploit or harm minors in any way by exposing them to inappropriate content, asking for personal data, or otherwise;
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Sends, knowingly receives, uploads, downloads, uses, or re-uses any material that does not comply with the content standards set out in these Terms;
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Transmits, uploads, distributes, or publishes any content that is libelous, seditious, defamatory, blasphemous, fraudulent, invasive of another's privacy, tortious, obscene, pornographic, abusive, infringing, or otherwise illegal;
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Transmits, or procures the sending of, any advertising or promotional material without our prior written consent, including any "junk mail," "chain letter," "spam," or any other similar solicitation;
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Impersonates or attempts to impersonate the Company, a Company employee, another user, or any other person or entity;
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Engages in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which may harm the Company or users of the Services, or expose them to liability;
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Circumvents, disables, or otherwise interferes with security-related features of the Services;
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Uses the Services in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Services;
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Uses any manual process to monitor or copy any of the material on the Services without our prior written consent;
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Introduces any viruses, Trojan horses, worms, logic bombs, malware or other material that is malicious or technologically harmful;
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Attempts to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer, or database connected to the Services;
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Decompiles, disassembles, reverse engineers or otherwise attempts to derive, reconstruct, identify or discover any source code, underlying ideas, or algorithms, of the Services by any means;
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Engages in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools;
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Sells or otherwise transfers your profile or any other personal data of a third party;
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Otherwise attempts to interfere with the proper working of the Services or use the Services other than permitted by these Terms.
Illegal and/or unauthorized uses of the Services will be investigated and will be subject to appropriate legal action, including, without limitation, civil, criminal, and injunctive redress.
12. USER CONTRIBUTIONS AND SUBMISSIONS
If you choose to provide any personal data via the Services, the information will be used only for certain purposes, as described in our Privacy Policy. Additionally, we may collect or share certain information based on your usage of the Services, as described in our Privacy Policy.
Except for information necessary to place an order, we do not wish to receive any confidential or proprietary information or trade secrets through the Services. Any information, materials, suggestions, ideas, or comments you send to us (collectively, "Submissions") will be deemed non-confidential and non-proprietary. By submitting a Submission, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, create derivative works of, display, distribute, and otherwise disclose to third parties any such Submissions for any purpose, with no payment or other compensation to you.
You also acknowledge that we may use your Submissions and any ideas, concepts, or know-how contained therein for any purpose including, without limitation, developing, manufacturing, distributing, and marketing products. However, we will not use your name unless it is required by law to identify the source of the materials or unless your permission is first obtained.
Without limiting the foregoing, any Submissions, through the Services or otherwise, must not:
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Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable;
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Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age;
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Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person;
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Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations;
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Contain viruses, worms, time bombs, Trojan horses, malware or other harmful or disruptive components;
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Be likely to deceive any person or contain information that is known by you to be untrue, false, or misleading;
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Promote any illegal activity, or advocate, promote, or assist any unlawful act;
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Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person;
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Impersonate any person, or misrepresent your identity or affiliation with any person or organization;
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Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising; or
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Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.
13. ARTIFICIAL INTELLIGENCE POLICY
We strive to deliver content that meets or exceeds customer expectations and are committed to the highest ethical and legal standards in the use of AI technologies. While we may use AI tools to assist in content development for marketing or customer service purposes, our human editors review, edit, and validate such content to ensure that the final output provides accurate solutions for your specific inquiries. We acknowledge risks and limitations inherent in using such AI technologies and are committed to complying with all applicable laws that pertain to such technologies.
13.1 AI-Powered Agentic Storefronts
You acknowledge that Agentic Storefronts may utilize artificial intelligence technologies to assist customers in product discovery, recommendations, and checkout. The Company does not control the AI technologies employed by Participating Partners and expressly disclaims all representations, warranties, conditions or guarantees regarding the accuracy, completeness, or reliability of AI-generated content or recommendations provided by Participating Partners. Product information displayed on Agentic Storefronts is sourced from the Company, but the presentation and curation of such information by AI technologies is determined by the applicable Participating Partner.
14. THIRD-PARTY LINKS AND CONTENT
Links to third-party websites on the Services are provided solely as a convenience to you. We have not reviewed these third-party websites and do not control and are not responsible for any of these websites or their content. We do not endorse or make any representations about them, or any information, or other products or materials found there, or any results that may be obtained from using them.
YOU ACKNOWLEDGE AND AGREE THAT WE ARE NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS A RESULT OF ACCESSING A THIRD-PARTY WEBSITE, OR ANY DEALINGS WITH ANY THIRD-PARTY WEBSITE, OPERATOR THEREOF, OR ANY THIRD-PARTY CONTENT, PRODUCTS, OR SERVICES.
If you decide to access any of the third-party websites linked to the Services, you do this entirely at your own risk and you are subject to these Terms and conditions of use for such websites. You agree to hold us harmless for any harm or losses sustained by you relating to or resulting from any third-party content or links to other websites.
15. COPYRIGHT COMPLAINTS
We respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our designated agent with the following information:
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An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
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An identification of the copyrighted work that you claim has been infringed;
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A description of where the material that you claim is infringing is located on or through our Services;
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Your address, telephone number, and e-mail address;
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A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or law;
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A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
All inquiries must be filed in accordance with the Digital Millennium Copyright Act or other applicable laws. Upon receipt of any notice, we will take whatever action, in our sole discretion, including removing the content from the Services, as we determine is appropriate.
16. DISCLAIMER OF WARRANTIES
THE PRODUCTS, SERVICES, AND INFORMATION PROVIDED ON THE SERVICES AND WEBSITES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE COMPANY, ITS PARTNERS, AFFILIATES, AND SUPPLIERS DO NOT GUARANTEE ERROR-FREE OR UNINTERRUPTED OPERATIONS OF THE SERVICES OR WEBSITES.
THE COMPANY MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS OR GUARANTEES OF ANY KIND, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE AS TO THE OPERATION OF THE SERVICES, THE WEBSITES OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THE SERVICES OR AVAILABLE THROUGH THE WEBSITES. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICES AND WEBSITES IS AT YOUR SOLE RISK.
THE MATERIALS ON THE SERVICES AND WEBSITES MAY BE OUT OF DATE, AND THE COMPANY MAKES NO COMMITMENT TO UPDATE THE MATERIALS. INFORMATION PUBLISHED ON THE SERVICES AND WEBSITES MAY REFER TO PRODUCTS, PROGRAMS, OR SERVICES THAT ARE NOT AVAILABLE IN YOUR JURISDICTION.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES, CONDITIONS OR GUARANTEES EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED REPRESENTATIONS AND WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OR ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. THE COMPANY DOES NOT WARRANT THAT THE SERVICES, ITS SERVERS, OR E-MAIL SENT FROM THE COMPANY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
ALL PRODUCTS SOLD BY THE COMPANY ARE SUBJECT TO ANY APPLICABLE REPRESENTATIONS AND WARRANTIES OF THEIR RESPECTIVE MANUFACTURERS. ACCORDINGLY, THE COMPANY MAKES NO REPRESENTATION OR WARRANTY WITH RESPECT TO ANY PRODUCT SOLD, EXCEPT AS MAY EXPRESSLY BE STATED HEREIN.
THE COMPANY DOES NOT CONTROL AND IS NOT RESPONSIBLE FOR THE AVAILABILITY, FUNCTIONALITY, OR OPERATION OF ANY AGENTIC STOREFRONT OR THIRD-PARTY PLATFORM. WITHOUT LIMITING THE FOREGOING, THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE SERVICES, FEATURES, SECURITY, OR RELIABILITY OF ANY PARTICIPATING PARTNER'S PLATFORM. PARTICIPATING PARTNERS MAY MODIFY, SUSPEND, OR DISCONTINUE AGENTIC STOREFRONT SERVICES AT ANY TIME. YOUR USE OF ANY PARTICIPATING PARTNER'S PLATFORM IS AT YOUR OWN RISK AND IS SUBJECT TO THAT PARTICIPATING PARTNER'S TERMS AND CONDITIONS.
SOME STATES, PROVINCES OR OTHER JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES, OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF YOU RESIDE IN ONE OF THESE STATES, PROVINCES OR OTHER JURISDICTIONS, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
FOR CONSUMERS IN THE EUROPEAN UNION AND UNITED KINGDOM: NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT WARRANTIES OR LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING THE CONSUMER RIGHTS ACT 2015 (UK) AND THE EU CONSUMER RIGHTS DIRECTIVE. YOUR STATUTORY RIGHTS AS A CONSUMER ARE NOT AFFECTED BY THESE DISCLAIMERS. WHERE GOODS ARE FAULTY OR NOT AS DESCRIBED, YOU MAY BE ENTITLED TO A REPAIR, REPLACEMENT, OR REFUND UNDER APPLICABLE LAW.
FOR CONSUMERS IN CANADA: YOUR RIGHTS UNDER APPLICABLE PROVINCIAL, TERRITORIAL AND FEDERAL CONSUMER PROTECTION LEGISLATION, INCLUDING IMPLIED WARRANTIES AND CONDITIONS THAT CANNOT BE EXCLUDED, REMAIN UNAFFECTED BY THESE DISCLAIMERS.
17. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS PARTNERS, AFFILIATES, SUPPLIERS, OR EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS, AGENTS, REPRESENTATIVES, AND SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA, OR PROFITS, ARISING FROM OR CONNECTED IN ANY WAY WITH THE SERVICES, WEBSITES, CONTENT, PRODUCTS, OR SERVICES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MIGHT NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
SECTION 17 APPLY TO ALL CLAIMS ARISING FROM OR RELATED TO YOUR USE OF AGENTIC STOREFRONTS OR THIRD-PARTY PLATFORMS, INCLUDING BUT NOT LIMITED TO CLAIMS RELATED TO ORDER PROCESSING, PRODUCT DISPLAY, CHECKOUT FUNCTIONALITY, OR DATA PROCESSING. THE COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM THE ACTS OR OMISSIONS OF PARTICIPATING PARTNERS, INCLUDING GOOGLE OR MICROSOFT, OR FROM ANY TECHNICAL FAILURES, SERVICE INTERRUPTIONS, OR ERRORS ASSOCIATED WITH AGENTIC STOREFRONTS OR THIRD-PARTY PLATFORMS.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN THESE TERMS, THE COMPANY'S LIABILITY TO YOU IN RESPECT OF ANY LOSS OR DAMAGE SUFFERED BY YOU AND ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES, WEBSITES OR PURCHASE OF ANY PRODUCTS OR SERVICES, WHETHER IN CONTRACT, TORT, OR FOR BREACH OF STATUTORY DUTY OR IN ANY OTHER WAY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) FIFTY DOLLARS ($50.00) IN THE AGGREGATE.
IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES, OR WITH ANY OF THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICES AND WEBSITES.
FOR CONSUMERS IN THE EUROPEAN UNION, UNITED KINGDOM, AND CANADA: THE LIMITATIONS OF LIABILITY IN THIS SECTION 17 DO NOT AFFECT YOUR STATUTORY RIGHTS. NOTHING IN THESE TERMS SHALL LIMIT OR EXCLUDE THE COMPANY'S LIABILITY FOR: (A) DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE; (B) FRAUD OR FRAUDULENT MISREPRESENTATION; (C) BREACH OF THE TERMS IMPLIED BY APPLICABLE CONSUMER PROTECTION LEGISLATION REGARDING TITLE OR QUIET POSSESSION; (D) DEFECTIVE PRODUCTS UNDER APPLICABLE PRODUCT LIABILITY LAWS; OR (E) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.
18. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless the Company, its partners, Participating Partners, affiliates, parent company, suppliers, and each of their respective directors, officers, employees, consultants, agents, and suppliers from and against any and all claims, demands, actions, suits, losses, costs, charges, expenses, damages, and liabilities (including legal fees) arising out of or relating to:
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Any Content submitted, posted, or otherwise provided by you to the Services;
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Your violation of any provision of these Terms or any warranty you provide herein;
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Your purchase of products through an Agentic Storefront or third-party platform, including but not limited to claims arising from your violation of the terms and conditions of any Participating Partner.
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Your use of the Services, Websites or purchase of products or services therefrom;
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Any use of the Content, Submissions, services, and products other than as expressly authorized in these Terms;
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Your use of any information obtained from the Services; and
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Your violation of any law or the rights of a third party (including, without limitation, privacy or intellectual property rights).
We reserve the right to take exclusive control and defense of any such claim otherwise subject to indemnification by you, in which event you will cooperate fully with us in asserting any available defenses.
FOR CONSUMERS IN THE EUROPEAN UNION AND UNITED KINGDOM: This indemnification obligation shall not apply to the extent that any claim arises from our own negligence, willful misconduct, or breach of these Terms, or to the extent such indemnification is prohibited by applicable consumer protection law.
19. TERM AND TERMINATION
These Terms will remain in full force and effect while you use the Services. The Company may terminate the Services or any portion thereof, or terminate your right to access or use the Services or any portion thereof without notice and at any time for any reason.
You acknowledge and agree that the Company, in its sole and absolute discretion, may, without notice to you, suspend or terminate your use of, or access to the Services, for any reason, including where the Company believes that you have violated any of these Terms. You agree that the Company shall not be liable to you or to any person as a result of any such suspension or termination.
If you are unsatisfied with any of these Terms, please discontinue using the Services. If we suspend or terminate your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. In addition, we reserve the right to take appropriate legal action, including without limitation all civil, criminal, and injunctive relief.
In the event of termination, you will still be bound by your obligations under these Terms, including the warranties made by you and the disclaimers and limitations of liability set forth herein.
20. VIOLATION OF TERMS
You agree that monetary damages may not provide a sufficient remedy to the Company for violations of these Terms, and you consent to injunctive or other equitable relief for such violations.
21. SMS COMMUNICATIONS
Subject to applicable law, by opting into SMS messaging, you agree to receive periodic automated marketing and informational text messages from the Company. Automated messages may be sent using an automatic telephone dialing system to the mobile number you designate when signing up.
Consent is not a condition for purchasing any products from the Company, and you can cancel at any time. Message frequency may vary, and additional messages may be sent periodically based on your interaction with us. We reserve the right to alter the frequency of messages sent at any time. Message and data rates may apply. We will provide instructions for opting out at any time. You can cancel messages by texting "STOP" or "UNSUBSCRIBE" and we will send you a confirmation and remove you from our contact list. Please see our Privacy Policy for additional information regarding how we manage electronic communications and your additional rights regarding such electronic communications.
Neither the Company nor your mobile carrier are liable for delayed or undelivered messages as delivery is subject to effective transmission from network operators. Data obtained from you may include your mobile phone number, your carrier's name, your opt-out status, and the date, time, and content of your messages. We may use this information to contact you and to provide you with the SMS services. All data collected is subject to our Privacy Policy.
22. APPLICABLE LAW AND JURISDICTION
22.1 Users in the United States
If you are located in the United States, all matters relating to the Services and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Delaware without regard to its conflict of law provisions. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of Delaware, in each case located in New Castle County. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
22.2 Users in the European Union
If you are a consumer located in the European Union, these Terms shall be governed by the laws of your country of residence, and you may bring legal proceedings in the courts of your country of residence. Nothing in these Terms affects your rights as a consumer to rely on mandatory provisions of the law of the country in which you are resident. You may also have the right to use the European Commission's Online Dispute Resolution (ODR) platform, accessible at https://ec.europa.eu/consumers/odr.
22.3 Users in the United Kingdom
If you are a consumer located in the United Kingdom, these Terms shall be governed by the laws of England and Wales, and you may bring legal proceedings in the courts of England and Wales (or, if you live in Scotland, in the Scottish courts, or if you live in Northern Ireland, in the courts of Northern Ireland). Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015 or other applicable UK consumer protection legislation.
22.4 Users in Canada
If you are a consumer located in Canada, these Terms shall be governed by the laws of the province or territory in which you reside and the federal laws of Canada applicable therein, without regard to conflict of law principles. Subject to Section 23 below, you agree to submit to the non-exclusive jurisdiction of the courts of your province of residence. Nothing in these Terms limits any rights you may have under applicable provincial or territorial consumer protection legislation.
22.5 General Provisions
Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Terms. A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. We retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country where permitted by applicable law.
23. DISPUTE RESOLUTION AND ARBITRATION
23.1 Users in the United States
At the Company's sole discretion, it may require you to submit any disputes arising from these Terms or use of the Services, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association applying Delaware law. In no event shall any dispute brought by either party related in any way to the Services commence more than one (1) year after the cause of action arose.
23.2 Users in the European Union and United Kingdom
For consumers located in the European Union or the United Kingdom, mandatory arbitration clauses are not enforceable and do not apply. If you are a consumer in the EU or UK, you retain the right to bring claims in your local courts as provided in Section 22 above. For EU consumers, you may also submit disputes to the European Commission's Online Dispute Resolution platform. Nothing in these Terms prevents you from bringing issues to the attention of your local consumer protection agency or other competent authorities.
23.3 Users in Canada
All disputes arising out of or in connection with these Terms or use of the Services, or in relation to any legal relationship associated with or derived from these Terms, will be resolved by final and binding arbitration under the Arbitration Rules of the ADR Institute of Canada, Inc. [or the Simplified Arbitration Rules of the ADR Institute of Canada, Inc.] The Seat of Arbitration will be Toronto, Canada. The language of the arbitration will be English.
23.4 Time Limitation
Except where prohibited by applicable law, any dispute or claim relating in any way to your use of the Services must be commenced within one (1) year after the cause of action accrues; otherwise, such cause of action is permanently barred. This limitation period may not apply to you if you are a consumer located in the EU, UK, or Canada, where longer statutory limitation periods may apply.
24. PROMOTIONAL OFFERS
Promotional offers may be subject to specific guidelines and restrictions that are separate from these Terms. In addition to these specific promotional terms, these Terms always apply at the discretion of the Company management team. Orders placed that violate these guidelines may be cancelled and considered fraudulent.
25. ENTIRE AGREEMENT
These Terms together with the UCG Consolidated Privacy Policy constitute the complete and entire agreement between you and the Company pertaining to the use of the Services and supersede any prior agreements, whether written or oral. We may assign any or all of our rights and obligations to others at any time.
26. WAIVER
The Company will not be considered to have waived any of its rights or remedies described in these Terms unless the waiver is in writing and signed by the Company. No delay or omission by the Company in exercising its rights or remedies will impair or be considered as a waiver of its rights to enforce such rights at any time. In the event of any legal action to enforce or interpret the terms of these Terms, the prevailing party in such action shall be entitled to recover its reasonable legal fees and costs.
27. SEVERABILITY
If any provision in these Terms is invalid or unenforceable under applicable law, including, but not limited to, the warranty disclaimers and liability limitations set forth above, the remaining provisions will continue in full force and effect, and the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.
28. ACCESSIBILITY
If you need to access these Terms in an alternative format due to a disability, please contact our customer service team.
29. INTERNATIONAL USERS - ADDITIONAL PROVISIONS
29.1 Language
These Terms are provided in English. To the extent any translated version of these Terms conflicts with the English version, the English version shall control, except where prohibited by applicable law. C’est la volonté expresse des parties que la présente convention ainsi que les documents qui s’y rattachent soient rédigés en anglais.
29.2 Currency
Prices may be displayed in local currencies for users in the UK, EU, and Canada; however, all transactions will be processed in the currency indicated at checkout. You may be subject to currency exchange fees imposed by your financial institution.
29.3 Import Duties and Taxes
If you order products for delivery outside the country from which your order ships, you may be subject to import duties, taxes, and customs clearance fees levied by your destination country. You are responsible for payment of all such charges. We have no control over these charges and cannot predict their amount.
29.4 No Waiver of Consumer Rights
Nothing in these Terms shall be construed to exclude, restrict, or modify any statutory consumer guarantees, warranties, or rights that apply under applicable law and that cannot be lawfully excluded, restricted, or modified.
30. CONTACT US
For questions, concerns, or feedback regarding these Terms or the Services, including any questions, concerns, or issues related to products purchase through an Agentic Storefront or third-party platform, please visit the Contact Us page on our Website or reach out to our customer service team through the contact information provided on the relevant Website.
For users in the European Union, you may also contact us regarding any data protection concerns. Details of our EU representative (where applicable) can be found in our Privacy Policy.