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Shipping

All orders require a 1-2 business day processing time.

SHIPPING METHOD SHIPPING TIME SHIPPING FEE
Standard
2-7 Business Days
$4.99 or FREE shipping on orders over $99
2-Day Express 2 Business Days $19.99
Overnight Express 1 Business Day for transit $29.99
International
(Outside US)
For Canadian and international orders, 2-4 Business weeks.
Duties are Included.
Cost Calculated at Checkout

We ship to all US territories and HI, AK, GU, PR, APO/FPO addresses. Unfortunately, we cannot offer express and/or overnight shipping for these locations.

Once shipped, you will receive a Shipment Confirmation email with a tracking number.

Shipping charges are non-refundable for all orders, including domestic and international shipments.

Shipments to freight forwarders are at the purchaser's risk. Packages marked as delivered will not be refunded if lost by the freight forwarder.

 

Holiday Shipping

We do offer 2-Day Express Shipping, but please remember to allow for our 1-2 business day processing window.

Your holiday orders will ship from the West Coast. Please be aware that delays may occur due to adverse weather conditions and the high volume of shipments typical during the holiday season. Thank you for your patience and understanding. 

Returns

We hope you love your purchase from Spiritual Gangster. If, for any reason, you’re not completely satisfied, you have 21 days from the shipment date to initiate a return.

  • Returns outside the 21-day window will not be accepted, refunded, or mailed back.
  • Merchandise must be unworn, unwashed, and in its original condition with all tags attached.
  • Refunds will be issued to the original payment method within 2-3 weeks of receiving your return. During holiday or promotional periods, processing may take up to 3-4 weeks due to higher order volumes.
  • Final Sale products cannot be returned or refunded.
  • Shipping costs are NOT refundable.
  • E-gift cards and Wellness Shop items cannot be returned or refunded.
  • For gift card purchases: If a gift card was used as payment, any refunds will first be applied to the gift card, with any remaining balance returned to other payment methods.

If you have questions, please email us at customerlove@spiritualgangster.com. We’d love to hear from you!

 

Domestic Returns

Domestic returns are free of charge.

Please do not combine separate returns or exchanges in one package. Always use the correct shipping label for each item.

Items not purchased from Spiritual Gangster will not be accepted, refunded, or mailed back. However, customers may contact us to arrange for shipping back at their own expense.

Initiate a domestic return

 

International Returns

We ship internationally to select countries. Goods are imported on behalf of the buyer, who authorizes Spiritual Gangster to handle the import process, potentially delegating to a subcontractor (e.g., customs broker). Taxes and duties are the responsibility of the consignee and are additional to the purchase price. For questions, contact support@spiritualgangster.com.

To initiate a return, please email support@spiritualgangster.com for an RMA number. You will be responsible for shipping the item back via a tracked mail carrier, as we are currently unable to provide international return labels.

Return Address
AMS Headquarters
Attn: Spiritual Gangster Returns
29010 Commerce Center Drive
Valencia, CA 91355-4188"






















































 

Klarna

Klarna for Spiritual Gangster is only available in the United States

Contact

 

Customer Service Inquiries: customerlove@spiritualgangster.com  

Social Media Collaborations / Press:  hello@spiritualgangster.com

Wholesale Inquiries:  Click HERE to submit application or email wholesale@spiritualgangster.com

Terms And Conditions

These terms and conditions (“Terms”) govern and apply to anyone accessing or using the website located at www.spiritualgangster.com and any other website(s) owned and/or operated by Spiritual Gangster (including any of its subsidiaries or corporate affiliates, collectively, "Spiritual Gangster," "we," "us" or "our") and any of their associated web pages (collectively, our "Services"). Please take some time to review these Terms for our Services. By accessing or using the Services, including purchasing any products through the Services, you represent, warrant, understand and agree: (1) to accept, comply with, and be bound by these Terms; (2) that you have the right, authority, and capacity to abide by these Terms; (3) to comply with all applicable laws, rules and regulations concerning your access to and use of the Services; and (4) you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States or another applicable jurisdiction. Certain services may be subject to additional terms, guidelines or rules, which will be available in conjunction with those relevant services, and those additional terms will become part of these Terms when you use those services.

Spiritual Gangster reserves the right to update, change, modify or otherwise alter these Terms at any time. If any material changes are made to these Terms, Spiritual Gangster will notify you by posting the revised Terms on the Services or notifying you through the Services. ANY ACCESS OR USE OF THE SERVICES BY YOU AFTER THE CHANGES GO INTO EFFECT SHALL CONSTITUTE AND BE DEEMED YOUR AGREEMENT TO THESE TERMS. If you do not want to be bound by these Terms, do not use or access any part of the Services. Spiritual Gangster may terminate the Services or any portion thereof, any website or webpage within the Services or any products or services offered through the Services, or terminate your right to access or use the Services or any portion thereof without notice and at any time for any reason. In the event of such termination, you are no longer authorized to access the Services, and the restrictions imposed on you with respect to the Content (as defined herein), and the disclaimers, indemnities, and limitations of liabilities set forth in these Terms, shall each survive such termination.

Access To and Use of the Services

Unless authorized in writing by Spiritual Gangster, you may use the Services solely for your personal and non-commercial use. You agree to only access or use the Services solely for legal purposes as allowed by these Terms. (International users should note that they must agree to comply with all applicable local laws regarding privacy, online conduct and acceptable use and content.) Amongst other things, you agree not to:

  • modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, frame, use, transfer or sell any information, software, products, services or Content (as defined below) provided through or obtained from the Services, including without limitation, engage in the practice of "screen scraping," or any other similar activity;
  • hack into the Services or any of its websites, or modify another website so as to falsely imply that it is associated or affiliated with the Services;
  • damage, disable, overburden, transmit any worms or viruses or any code of a destructive nature, or interfere with any other party's use and enjoyment of the Services;
  • violate any applicable laws, rules or regulations in your jurisdiction (including but not limited to trademark and copyright laws); or access or attempt to access any password-protected, secure or non-public areas of the Services without the express permission of Spiritual Gangster.
For any portion of the Services that requires a user name and/or password, you are responsible for all use of your account (under any user name or password) and for ensuring that all use of your account complies fully with the provisions of these Terms. You shall be responsible for protecting the confidentiality of your user name(s) or password(s), if any.

You can link your account to various webmail, social networking, and other online accounts. You may only link your own accounts. We will access and retrieve your account information from these sites on your behalf (in some cases, by using your username and password) to make certain information or services available to you through the Services. By linking your other accounts, you expressly authorize us to access your account information from those third party accounts, on your behalf as your agent and permit us to access, use and, in some cases, store your account information to accomplish the foregoing.

Intellectual Property

The website and all Content (as defined below), features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof) that appears as part of or on the Services are the property of Spiritual Gangster and/or a third party (which may be indicated by a link to or from an external source, or otherwise). Content is provided through the Services “AS IS”, and you agree that the use of and reliance on any Content is at your own risk, and that under no circumstances shall Spiritual Gangster be liable for any Content or for any loss or damage of any kind incurred as a result of your use of any Content made available via the Services.

The Services as a whole and all Content thereon is protected by copyright, trade dress, and trademark laws of the United States, as well as international treaties, conventions and the laws of other countries, as applicable. Except as may be expressly permitted by Spiritual Gangster, you may not use, reproduce, copy, modify, publish, transmit, distribute, perform, display, download, license, enter into a database, create derivate works from, reverse engineer, frame, transfer, or sell any Content obtained from, through or on this Services, in whole or in part. Any use of the Content, except as specifically provided in these Terms, is strictly prohibited.

Content

All information, text, graphics, images, photographs, logos, illustrations, descriptions, data, designs, icons, video clips, audio clips, sounds, files, trademarks, copyrighted material, trade dress, interfaces, software, specifications, catalogs, literature, advertisements, titles, names, User Generated Content (as defined below) and any other materials provided on the Services are owned by Spiritual Gangster and/or third parties, and are collectively referred to as "Content." The Content may contain omissions, errors, or may be out of date. Spiritual Gangster reserves the right, in its sole discretion, to change, delete, update, modify or otherwise alter the Content at any time without providing notice to you. The Content is provided for informational purposes only and is not binding on Spiritual Gangster in any way except to the extent that it is specifically indicated to be so.

We do not control, approve, sponsor or endorse any third-party Content, products or services and make no representations regarding, and are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of any third-party Content, products or services. Any third-party Content, products or services posted on, transmitted through, or linked to from the Services are the sole responsibility of the third-party originator of such Content. Links to any third-party Content are provided for your convenience only. If you choose to access any third-party Content, you do so at your own risk. YOU ACKNOWLEDGE AND AGREE THAT Spiritual Gangster IS NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS A RESULT OF ACCESSING A THIRD-PARTY WEBSITE, OR ANY DEALINGS WITH ANY THIRD-PARTY WEBSITE, OPERATOR THEREOF, OR ANY THIRD-PARTY CONTENT, PRODUCTS OR SERVICES.

Any concerns regarding Content and/or availability of hyperlinks of a third party on the Services, which are not controlled by Spiritual Gangster, should be directed to the third party that controls such Content or hyperlink. If you believe we have provided a hyperlink to a third-party website that contains infringing or illegal Content, products or services, we ask that you notify us at the address noted below so that we may evaluate whether, in our sole discretion, to disable it from the Services.

Limited License; Personal, Business, and Non-Commercial Use Limitation of the Content and Services

You are hereby granted a non-exclusive, limited and revocable license to view the Content on the Services, but only while accessing the Services. You agree that you are only authorized to visit, view and retain a copy of any websites or webpages of the Services for informational, non-commercial and your own personal use. Additionally, you understand and agree that you are strictly prohibited from duplicating, downloading, publishing, republishing, adapting, modifying, displaying, transmitting, or otherwise distributing the Content and/or the Services for any commercial use (whether for profit or not), or for any other purpose other than as may be expressly permitted in these Terms.

You also agree not to deep-link to the Services or any website or webpage thereof for any purpose, unless specifically authorized by Spiritual Gangster. Use of any of Spiritual Gangster’s trademarks as metatags on other networks is also strictly prohibited.

Unauthorized Use of the Website

You shall not use any automatic or manual conduct, device, process, software, program, algorithm, methodology or routine, including but not limited to a "robot," "spider" or other similar process or functionality to interfere (or attempt to interfere) with, damage, disable or impose an unreasonable burden or load on, the operation of the Services, or transmit any worms or viruses or any code of a destructive nature on or to the Services.

You agree that you shall not use the Services for any illegal, obscene, abusive, offensive, harassing, improper or objectionable purpose, to sell or offer to sell any goods or services, to conduct or forward surveys, contests, or chain letters, or for any purpose that is prohibited by these Terms. Illegal and/or unauthorized uses of the Services, including, but not limited to, unauthorized framing of or linking to the Services or unauthorized use of any robot, spider, or other automated device on the Services, will be investigated and will be subject to appropriate legal action, including, without limitation, civil, criminal, and injunctive redress.

Linking to the Services

If Spiritual Gangster authorizes you to deep-link your website or a service offered by your website to the Services, in addition to and notwithstanding anything to the contrary, you understand and agree that: (1) Spiritual Gangster has no obligation to continue to provide or make the service or the Services available; (2) all conditions, disclaimers and limitations on use set forth in these Terms remain in full force and effect; (3) all intellectual property rights relating to Spiritual Gangster and its technology and Content, including all ownership rights, remain the exclusive property of Spiritual Gangster; (4) you will be solely responsible for the data and content that you publish on your website; and (5) Spiritual Gangster may terminate your access to the Services at any time in its sole discretion.

Spiritual Gangster reserves the right, but not the obligation, to remove any linked source if it contains or features any unacceptable content, as determined in Spiritual Gangster’s sole discretion, and including, but not limited to, (i) offensive, harmful and/or abusive language, including, without limitation, expletives, profanities, obscenities, harassment, vulgarities, sexually explicit language, and hate speech, (ii) references to illegal activity, malpractice, purposeful overcharging, or false advertising, (iii) personal attacks or describes physical confrontations and/or sexual harassment, (iv) language that violates the standards of good taste or the standards of this Services, (v) content that is illegal, or a violation of any federal, state, or local law or regulation, or the rights of any other person or entity, (vi) language that is intended to impersonate other users or is offensive or uses inappropriate user names, or (vii) content that is encrypted or that contains viruses, Trojan horses, worms, time bombs, bots or other computer programming routines that are intended to damage, interfere with, intercept or appropriate any system, data or the Services.

Terms of Sale; Risk of Loss

By placing an order with Spiritual Gangster, you are (i) offering to purchase a product, (ii) representing that you are of legal age to form a binding contract, and (iii) representing that all information you provide to us in connection with such order is true and accurate and you are an authorized user of the payment method provided. The receipt by you of an order confirmation does not constitute Spiritual Gangster's acceptance of an order. We retain the right to refuse any request made by you.

Prior to Spiritual Gangster's acceptance of an order, verification of information may be required. Spiritual Gangster reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from Spiritual Gangster, for any reason whatsoever. Spiritual Gangster reserves the right to limit the number of items ordered and to refuse service to you without prior notification. In the event that an item lists an incorrect price, either due to typographical or other error, Spiritual Gangster shall have the right to refuse or cancel any such order placed for the incorrect price, regardless of whether the order is being or has been processed. If payment has already been made or if your account has has already been charged for the purchase and the order is cancelled, Spiritual Gangster shall credit your account in the amount of the incorrect price.

All features, specifications, products, prices of products and services, discounts, promotions and offers described on our Services are subject to change at any time, and we reserve the right to make changes to them without notice to you. We reserve the right, without prior notice, to limit the order quantity on any product and/or refuse service to any customer. We have made every effort to display as accurately as possible the colors of our products that appear on the Web site; however, the actual color you will see will depend on many factors, including your computer, and we cannot guarantee that your computer will accurately display our colors. Products are available while supplies last. All prices and products advertised are subject to change. All prices displayed on the Services are quoted in U.S. dollars.

Please see our Customer Care webpage and all related webpages for other terms of sale, including information on shipping, delivery and tracking, the ordering and payment process, returns, refunds and exchanges, pricing, gift cards, product availability, no resale policy, and other helpful information. Spiritual Gangster reserves the right to restrict delivery to addresses within or outside of the United States. Shipping and handling fees and applicable sales/use tax will be added by Spiritual Gangster as necessary

The risk of loss and title for product(s) purchased by you pass to you upon our delivery of the product(s) to the carrier.

Excessive Returns

Spiritual Gangster monitors returns to identify potential misuse or abuse of our return policies. We flag customers who meet our criteria for excessive returns. Customers who are flagged may be subject to our review, and revocation of standard customer return policies. We reserve the right to refuse service to anyone.

Reporting

If you see objectionable content or have any questions about these Terms, please contact Spiritual Gangster at the address noted below.

Offline Conduct

Although Spiritual Gangster cannot monitor the conduct of its users of this Services, it is a violation of these Terms to use any information obtained from our Services in order to harass, abuse or harm another person, or in order to contact, advertise, solicit or sell to any user without his/her prior explicit consent.

Violation of These Terms

You agree that monetary damages may not provide a sufficient remedy to Spiritual Gangster for violations of these Terms, and you consent to injunctive or other equitable relief for such violations.

DISCLAIMER AND LIMITATION OF LIABILITY

Disclaimer. Spiritual Gangster ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (A) ERRORS, MISTAKES OR INACCURACIES OF THE CONTENT, PRODUCTS, INFORMATION, SERVICES AND MATERIALS SET FORTH ON OR MADE AVAILABLE THROUGH THE SERVICES, (B) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, PRODUCTS OR ANY THIRD PARTY WEBSITE(S) OR PRODUCTS, (C) ANY UNAUTHORIZED ACCESS TO OR USE OF SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN, (D) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES OR THIRD PARTY WEBSITE(S), (E) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES OR ANY THIRD PARTY WEBSITE(S) BY Spiritual Gangster OR ANY THIRD PARTY, AND/OR (F) ANY ERRORS OR OMISSIONS IN THE SERVICES OR ANY CONTENT, INFORMATION AND MATERIALS (INCLUDING BUT NOT LIMITED TO THIRD PARTY WEBSITE(S)) OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY OF THE FOREGOING.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF AND RELIANCE UPON ANY AND ALL OF THE SERVICES, PRODUCTS, SERVICES AND/OR CONTENT IS AT YOUR SOLE RISK AND IS MADE AVAILABLE ON AN "AS IS" AND "AS AVAILABLE" BASIS. ALL PRODUCTS SOLD BY Spiritual Gangster ARE SUBJECT TO ANY APPLICABLE WARRANTIES AND REPRESENTATIONS OF THEIR RESPECTIVE MANUFACTURERS. ACCORDINGLY, Spiritual Gangster MAKES NO REPRESENTATION OR WARRANTY WITH RESPECT TO ANY PRODUCT SOLD, EXCEPT AS MAY EXPRESSLY BE STATED HEREIN. Spiritual Gangster MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES, PRODUCTS, CONTENT, THE CONTENT OF ANY THIRD-PARTY WEBSITE LINKED TO OR FROM THIS SITE, COMMENTS, INFORMATION OR ANY OTHER ITEMS OR MATERIALS ON THIS SERVICES OR LINKED TO FROM THIS SERVICES.

SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES, OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF YOU RESIDE IN ONE OF THESE STATES OR JURISDICTIONS, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

B. Limitation of Liability. IN NO EVENT SHALL Spiritual Gangster BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING FROM OR CONNECTED IN ANY WAY WITH THE SERVICES, CONTRIBUTIONS, MATERIALS, CONTENT, COMMENTS, PRODUCTS, SERVICES, SOFTWARE, OR PROVISION OF OR FAILURE TO PROVIDE SERVICES, MADE AVAILABLE OR OBTAINED THROUGH THIS SERVICES OR ANY THIRD-PARTY WEBSITE(S), OR OTHERWISE ARISING OUT OF THE USE OF THE SERVICES , WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF Spiritual Gangster HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN THESE TERMS, Spiritual Gangster'S LIABILITY TO YOU IN RESPECT OF ANY LOSS OR DAMAGE SUFFERED BY YOU AND ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES OR PURCHASE OF ANY PRODUCTS OR SERVICES, WHETHER IN CONTRACT, TORT, OR FOR BREACH OF STATUTORY DUTY OR IN ANY OTHER WAY SHALL NOT EXCEED $50 IN THE AGGREGATE.

C. ANY PRODUCTS, SERVICES, COMMENTS AND CONTENT MADE AVAILABLE OR OBTAINED THROUGH THE USE OF THE SERVICES, AND ALL OTHER USE OF THE SERVICES, IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS THEREFROM.

D. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES, OR WITH ANY OF THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICES.

Indemnity

You agree to indemnify, defend and hold harmless Spiritual Gangster, its third-party vendors, manufacturers, agents, distributors, corporate affiliates, officers, directors, and employees from and against any and all claims, actions, demands, liabilities, costs and expenses, including, without limitation, reasonable attorney's fees, (a) made by any third party due to or arising out of any Content Submitted, posted, or otherwise provided by you to the Services, Spiritual Gangster and/or its third party licensors, licensees or advertisers, and/or (b) resulting from your breach of any provision of these Terms, any warranty you provide herein, or otherwise arising in any way out of your use of the Services or purchase of the products or services therefrom. Spiritual Gangster reserves the right to take exclusive control and defense of any such claim otherwise subject to indemnification by you, in which event you will cooperate fully with Spiritual Gangster in asserting any available defenses.

Modification/Termination of Services

In the event of termination of the Services, you will still be bound by your obligations under these Terms and any additional terms, including the warranties made by you, and by the disclaimers and limitations of liability set forth herein. Spiritual Gangster shall not be liable to you or any third-party for any termination of your access to the Services or any portion thereof.

General Legal Provisions

These Terms, your rights and obligations, our rights and obligations, and all actions contemplated by these Terms will be governed by the laws of the State of California, U.S.A., without regard to conflicts of laws principles, as if this Agreement were a contract wholly entered into and wholly performed within the State of California. You hereby consent to the exclusive jurisdiction and venue of courts in the County of Los Angeles, California, U.S.A., for all disputes arising out of or relating to accessing or using this Services. Access to or use of this Services is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this paragraph. In the event of any legal action to enforce or interpret the terms of this Agreement, the prevailing party in such action shall be entitled to recover its reasonable attorneys' fees and costs. No joint venture, partnership, employment or agency relationship exists between you and Spiritual Gangster as a result of these Terms or use of the Services.

If any provision in these Terms is invalid or unenforceable under applicable law, including, but not limited to, the warranty disclaimers and liability limitations set forth above, the remaining provisions will continue in full force and effect, and the invalid unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision. Spiritual Gangster’s performance of these Terms is subject to existing laws and legal process, and nothing contained in this these Terms is in derogation of Spiritual Gangster’s right to comply with law enforcement requests or requirements.

All rights not expressly granted herein are hereby reserved. These Terms are the entire and final agreement regarding your access to the Services. A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Copyright

All materials on the Services (as well as the organization and layout of the Services) are owned and copyrighted or licensed by Spiritual Gangster, its corporate affiliates or its third-party vendors. No reproduction, distribution, or transmission of the copyrighted materials on the Services is permitted without the written permission of Spiritual Gangster. Any rights not expressly granted herein are reserved by Spiritual Gangster.

Copyright Policy

Spiritual Gangster’s policy is to remove, or disable access to, material that infringes any copyright on the Services after being properly notified by the copyright owner or the copyright owner’s legal agent. If you believe that any Content on the Services violates your copyright, please provide our copyright agent with the following information:

  • an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • an identification of the copyrighted work that you claim has been infringed;
  • a description of where the material that you claim is infringing is located on or through our Services;
  • your address, telephone number, and e-mail address;
  • a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or law;
  • a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Pursuant to Title 17, United States Code, Section 512 (the “Digital Millennium Copyright Act”), notifications of claimed copyright infringement should be sent to Spiritual Gangster’s Agent set forth below. All inquiries must be filed in accordance with the Digital Millennium Copyright Act.

Spiritual Gangster
14350 MyFord Road 
Irvine, California 92606
 

Trademarks

Spiritual Gangster and all related names, logos, product and service names, designs and slogans are trademarks of Spiritual Gangster or its affiliates or licensors. Such marks cannot be used without the prior written permission of Spiritual Gangster. All other names, brands and marks are used for identification purposes only and are the trademarks of their respective owners.

For more information on the trademarks of Spiritual Gangster, please contact us at the address noted above.

Mobile Messaging

This section applies to users of Spiritual Gangster’s SMS Program. To participate in the program, you must provide consent to receive text (SMS) messages for marketing purposes at the telephone number you provide. The program may not be accessible from all mobile providers or compatible with all mobile devices. Consent to the program is not a condition of making a purchase from Spiritual Gangster.

Participants in the program will receive marketing messages or informational messages on behalf of Spiritual Gangster, from our SMS service provider. We will only send marketing messages between the hours of 8:00 am and 10:00 pm using the time zone associated with the area code of your mobile device.

While Spiritual Gangster does not charge for sending SMS messages, message and data charges from your mobile provider may apply. Compatible phone carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, Nextel, Boost, U.S. Cellular, and Metro PCS. Messages may be sent through an automatic telephone dialing system. Your phone carrier may prohibit or restrict certain mobile features, or they may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding such issues.

You agree to notify us of any change or deactivation of your mobile number. You also agree that neither Spiritual Gangster or your mobile carrier are liable for delayed or undelivered messages as delivery is subject to effective transmission from network operators.

Data obtained from you may include your mobile phone number, your carrier's name, your opt-out status, and the date, time, and content of your messages. We may use this information to contact you and to provide you with the SMS services. All data collected is subject to our Privacy Policy.

To subscribe, text “JOIN” to 21074. In reply, we will send you a confirmation text message, and you may need to reply as instructed to complete registration. We will send up to eight (4) messages per week.

To stop receiving messages text STOP to 21074 or reply to any message from us with STOP. We will reply to you with a message confirming you have elected to stop receiving text messages. We will maintain a record of your unsubscribe request for five years as required by law.

To receive assistance, text HELP to 21074 or reply to any message from us with HELP. You may also contact our customer service department by emailing us at customerlove@spiritualgangster.com, or visiting our website Contact Page.

Promotions Terms

Only one promotional code allowed per order. Promotional codes are non-retroactive and non-transferable. Some promotional codes may be limited to one per customer and apply to product price only, excluding shipping and taxes.

Promotional codes cannot be applied to gift card purchases. 

All promotions are under a “while supplies last” stipulation. Additional discounts will not be offered on items that are SOLD OUT or not on-site during promotion. 

Promotions cannot be combined with any other discount, applied to previous or future orders, or additional shipping costs. All promotions are in USD, dollar threshold and discount amount is in USD.

Promotional codes for a dollar amount have no actual monetary value, can only be used during the stated promotional period and cannot be used in combination with any other discount.

Rewards coupons are applicable to U.S. orders only. 

Items marked as “final sale” cannot be returned or exchanged. Free shipping promotions are for continental U.S. ship addresses only.

Exclusions may apply. Accessories, Gear and Wellness products such as supplements, books and jewelry may be excluded. Subject to change or termination without notice.

Privacy Policy

Effective: October 27, 2021

1. Table of Contents


2. Purpose and Scope
  1. 2.1 Revisions to this Privacy Statement
  2. 2.2 Children Under the Age of 16
  3. 2.3 Inquiries or Concerns?
3. Our Personal Data Collection and Use
  1. 3.1 What is Personal Data?
  2. 3.2 Personal Data We Collect and How We Collect it
  3. 3.3 Our Purposes in Collecting Personal Data
  4. 3.4 Types of Third Parties that May Receive Your Personal Data
4. Rights and Choices
  1. 4.1 Choice
  2. 4.2 EU Persons
5. Control and Security
  1. 5.1 Integrity and Confidentiality
  2. 5.2 Data Breach
6. Record Keeping
7. Privacy Notice for California Residents
  1. 7.1 Information We Collect
  2. 7.2 Use of Personal Information
  3. 7.3 Your Rights and Choices
  4. 7.4 Excercising Your Rights to Know or Delete
  5. 7.5 Non-Discrimination
  6. 7.6 Other California Pricacy Rights
  7. 7.7 Chanves to Our Privacy Policy
  8. 7.8 Contact Information

2. Purpose and Scope

We are committed to maintaining the accuracy, confidentiality, and security of your Personal Data. This Privacy Statement includes a description of the purposes for which we collect and use Personal Data, the types of Personal Data we collect, the types of third parties to which we may disclose your Personal Data and the purposes for doing so, the rights and choices you have for limiting the use and disclosure of your Personal Data, and how to contact us about our practices concerning Personal Data.

When we refer to “Company” “we” or ‘us” in this Privacy Statement, we are referring to Spiritual Gangster Holdings, Inc.

This Privacy Policy applies to the Personal Data of individuals who seek to be, are, or were customers of Spiritual Gangster (“Site Visitors”, “Customer”, or “you”), including the Personal Data of individuals collected, used, or disclosed while using the Spiritual Gangster website, spiritualgangster.com (the “Website”), and in email and other electronic messages between us. This Privacy Policy does not apply to information collected by us offline, on a website operated by a third party, including through an application or content (including advertising) that may link to or be accessible from our website.

Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. If you do not agree with our policies and practices, your choice is to not use our Website. To the extent permitted by applicable law, by accessing or using this website, you agree to this Privacy Policy.

2.1 Revisions to this Privacy Statement.

We may revise this Privacy Statement to reflect changes in our legal or regulatory obligations or in the manner in which we deal with your Personal Data. It is our policy to post any changes we make to our privacy policy on this webpage. Such changes will be effective from the time they are posted, provided that any material change to why we collect, use, or disclose your Personal Data will not apply to you, where your consent is required to such collection, use or disclosure, until we have obtained your consent to such change.

2.2 Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide Personal Data in the Website. We do not knowingly collect Personal Data from children under 16. If we learn we have collected Personal Data from a child under 16 without parent consent, we will delete that information. If you believe we might have information from or about a child under 16, please contact us at customerlove@spiritualgangster.com.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see the California Residents section for more information.

2.3 Inquiries or Concerns? 

We are committed to resolving complaints about our collection or use of your Personal Data. Individuals with inquiries or complaints regarding our Privacy Statement policy should first contact us at customerlove@spiritualgangster.com. We will endeavor to answer your questions and advise you of any steps taken to address the issues raised by you.

3. Our Personal Data Collection and Use

3.1 What is Personal Data?

For the purposes of this Privacy Policy, Personal Data is information that is: (a) about an identified or identifiable individual, (b) received by us, and (c) recorded in any form. Personal Data does not include anonymous or non-personal information (i.e., information that cannot be associated with or tracked back to a specific individual).

3.2 Personal Data We Collect and How We Collect It

We may collect and maintain Personal Data regarding Site Visitors and Customers, including information:

  • By which you may be personally identified, such as your name, postal address, e-mail address, gender, telephone number, or credit card or other payment information;
  • That is about you but individually does not identify you, such as your Internet Protocol (“IP”) address, referring URL, web pages visited, time spent on web pages, cookies, Flash cookies, pixel tags, and server logs; and
  • About your internet connection, the equipment you use to access our Website and usage details, and the actions you take on our website.

We collect this information:

  • Directly from you when you provide it to us, including when you place an order on our Website, subscribe to our email newsletter, enter a contest or promotion sponsored by us, and contact us;
  • Automatically as you navigate the Website (details below); and
  • From third parties who process data on our behalf.
  • Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website and other content, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our Website, including location data; logs; the resources that you use access the Website, including your operating system and browser type; and other communication data.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). We do honor Do Not Track signals. Please email us at customerlove@spiritualgangster.com for information on how you can opt out of behavioral tracking on this website and how we respond to specific web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

The information we collect automatically may include personal information, or we may tie this information to personal information about you that we collect from other sources. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to: Estimate our audience size and usage patterns;

  • Store information about your preferences, allowing us to customize our Website according to your individual interests;
  • Speed up your searches; or
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies: A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies: Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
  • Web Beacons: Webpages and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We use the following types of cookies to collect information about your browsing activities over time and across different websites following your use of our Services:

  • Strictly necessary cookies: These cookies are necessary for our site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
  • Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
  • Functional cookies: These cookies enable our website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
  • Targeting cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
  • Social Media cookies: These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

3.3 Our Purposes in Collecting Personal Data

The Personal Data we collect is used and disclosed as is necessary to provide services to you and as reasonably required for our business purposes, including:

  • To present our Website and its content to you;
  • To provide you with information, products, or services that you request from us;
  • To fulfill any other purpose for which you provide it;
  • To provide you with notices about your orders and subscription;
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • To notify you about changes to our Website or any products or services we offer or provide through it;
  • To offer you services and promotions you may be interested in;
  • In any other way we may describe when you provide the information; and
  • For any other purpose with your consent as required by applicable law.

3.4 Types of Third Parties That May Receive Your Personal Data

We may disclose aggregated information about our Site Visitors or Customers without restriction. Such information does not identify an individual person. We may disclose Personal Data to the following types of third parties:

  • Service Providers: We may share Personal Data with our contracted service providers, such as order fulfillment or billing or payment processors, so that these service providers can provide services on our behalf. Unless described in this Privacy Policy, we do not share, sell, rent, or trade any information with third parties for their promotional purposes.
  • Subsidiaries and Affiliates: We may share Personal Data with other members of our corporate group, including affiliates, in order to work with them. For example, we may need to share Customer Information for customer relationship management purposes. We may also transfer Personal Data in the event of an audit or if we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, dissolution, or liquidation).
  • Partners and Affiliated Businesses Not Controlled by Us: We may partner with other companies to market or jointly offer our products or services. We contractually require these third parties to keep Personal Data confidential and use only for the purposes for which we disclose it to them. If you do not wish for your information to be shared in this manner, you may choose not to purchase or specifically express interest in a jointly offered product or service.
  • Third Party Marketing Partners:  We may share personal information with third party marketing partners for commercial purposes.
  • Compelled Disclosure: It may be necessary for us to disclose your Personal Data, either by law, legal process, litigation, or requests from public and governmental authorities. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose Personal Data if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. 

We partner with Rakuten Advertising, who may collect personal information when you interact with our site. The collection and use of this information is subject to the privacy policy located here. You can opt out of it here. 

4. Rights and Choices

4.1 Choice

We offer Site Visitors and Customers who provide Personal Data the means to choose how we use the information we collect. To the extent required by applicable law, we obtain opt-in consent for certain uses and disclosures of Personal Data. You have a right to withdraw such consent at any time. We shall make reasonable efforts to accommodate individual privacy preferences.

  1. Account Profile: To update your account information or have your account deleted, please email customerlove@spiritualgangster.com. Requests to access, change, or delete your information will be handled within 30 days.
  2. Tracking Technologies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Not all browser refusal settings may be effective however. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.
  3. Promotional Offers: If you do not wish to have your information used by the Company to promote our own or third parties’ products or services, you can opt-out by checking the relevant box located on the form on which we collect your data. You can also always opt-out of third party sharing by sending us an email stating your request to customerlove@spiritualgangster.com. You may manage your receipt of marketing and non-transactional communications by clicking the “unsubscribe” link located on the bottom of our newsletter or marketing emails. Additionally, you may send a request specifying your communications preferences to customerlove@spiritualgangster.com. Customers cannot opt out of receiving transactional emails related to orders placed through the Website.
  4. Targeted Advertising: If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to target-audience preferences, you can contact us for information about how to opt-out at customerlove@spiritualgangster.com. You can prevent the use of Google Analytics relating to your use of our Website by downloading and installing the browser plugin available here. For certain opt-outs to function, you may need to have your browser set to accept browser cookies.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (”NAI”) on the NAI’s website.

Exceptions: We may disclose your Personal Data without offering an opportunity to opt out, when (a) we retain third-party processors to perform services on our behalf and pursuant to our instructions, (b) required by law or legal process, or (c) responding to lawful requests from public authorities, including to meet national security, public interest, or law enforcement requirements.

4.2 EU Persons

  1. Limited Processing: In accordance with the GDPR (Global Data Protection Regulation), we limit the processing of Personal Data of persons in the EU (“EU Personal Data”) to that which is relevant for the purposes of the particular processing. We do not process EU Personal Data in ways that are inconsistent with the purposes for which the information was collected or subsequently authorized by you. In addition, to the extent necessary for these purposes, we take reasonable steps to ensure that the EU Personal Data we process is (a) reliable for its intended use, and (b) accurate, complete and current. In this regard, we rely on you to update and correct EU Personal Data to the extent necessary for the purposes for which the information was collected or subsequently authorized. You may contact us at customerlove@spiritualgangster.com to request that we update or correct relevant EU Personal Data. Subject to applicable law, we retain EU Personal Data in a form that identifies or renders you identifiable only for as long as it serves a purpose that is compatible with the purposes for which the Personal Data was collected or subsequently authorized by you.
  2. Notice and Consent: If we decide to process EU Personal Data for purposes other than what is necessary to provide services to you or where we believe that your interests may override ours, persons in the EU will receive a notice detailing:
    • The type of Personal Data to be processed;
    • The purpose for the processing and a description of how the processing is based on legitimate interests;
    • The categories of recipients of disclosures of the Personal Data;
    • The period for which the Personal Data will be stored or the criteria for determining the period;
    • How Customers and Site Visitors can exercise the rights of access, correction, erasure, objection, and the right to withdraw consent;
    • The right to file a complaint with an EU Data Protection Authority; and
    • Whether the Personal Data will be subject to automated processing and, if so, the logic and the consequences of the processing for the data subject.

    Such notices will be clear, conspicuous, and readily available to affected EU Persons. A notice will require an unambiguous, affirmative, opt-in consent to the particular use or processing of the EU Personal Data.
  3. Transfers of Personal Data: With respect to transfers of your Personal Data to third-party data processors, we will:
    • Enter into a contract with each relevant data processor,
    • Transfer Personal Data to each such data processor only for limited and specified purposes,
    • Ascertain that the data processor is obligated to provide the Personal Data with at least the same level of privacy protection as is required by applicable law,
    • Take reasonable and appropriate steps to ensure that the data processor effectively processes the Personal Data in a manner consistent with the Company’s obligations under applicable law,
    • Require the data processor to notify the Company if the data processor determines that it can no longer meet its obligation to provide the same level of protection as is required by our contract or applicable law,
    • Upon notice, including under (e) above, take reasonable and appropriate steps to stop and remediate unauthorized processing of the Personal Data by the data processor.
  4. Access: You generally have the right to access your Personal Data. Accordingly, where appropriate, we provide you with reasonable access to the Personal Data we maintain about you. We also provide you a reasonable opportunity to correct, amend, or delete your information. We may limit these opportunities where the burden or expense of honoring a request would be disproportionate to the risks to your privacy, or where the rights of persons other than you would be violated. Other reasons for denying requests or limiting access include (a) interference with the execution or enforcement of the law or with private causes of action, including the prevention, investigation, or detection of offenses; (b) breaching a legal or other professional privilege or obligation; (c) prejudicing security investigations or grievance proceedings or in connection with succession planning and corporate re-organizations. Please contact customerlove@spiritualgangster.com to request access to your Personal Data. If access cannot be granted, we will respond with a reason for denying your request.
  5. Grievance procedure: You may file a complaint concerning our processing of Personal Data by email at customerlove@spiritualgangster.com. If we fail to comply with this Privacy Policy or other obligations, we will take steps to remedy the issue. If a complaint regarding Personal Data cannot be resolved through our internal processes, we will cooperate with applicable data protection authorities to address a complaint and provide appropriate recourse.

5. Control and Security

5.1 Integrity and Confidentiality

We take reasonable and appropriate measures to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

5.2 Data Breach

If a breach of Personal Data occurs, we will notify the relevant authorities within 72 hours, or as otherwise required by applicable law, subject to likelihood of risk to the Customer or Site Visitor. Affected Customers or Site Visitors will also be notified regarding the breach.

6. Record Keeping

As required by applicable law, we will maintain relevant records of:

  • The purposes of Personal Data processing;
  • The categories of data subjects and of Personal Data processed;
  • The categories of recipients, including those in third countries;
  • The countries to which Personal Data will be transferred and the instrument used to provide an adequate level of protection;
  • Where possible, the envisaged retention periods for different categories of Personal Data; and
  • A general description of the security measures used to protect Personal Data.

These records shall be provided to data protection authorities upon request.

7. Privacy Notice for California Residents

This Privacy Notice for California Residents supplements the information contained in Spiritual Gangster’s Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Notice. For more on CCPA please see here.

 7.1 Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). Personal information does not include:
  • Publicly available information from government records.
  • Deidentified or aggregated consumer information.
  • Information excluded from the CCPA’s scope, like:
    • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), clinical trial data, or other qualifying research data;
    • Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.
In particular, we have collected the following categories of personal information from consumers within the last 12 months:
  • Identifiers (for example, name, postal address, date of birth, email address, IP address, and online identifiers);
  • Categories of personal information as defined by Cal. Civ. Code § 1798.80 (for example, name, signature, Taxpayer Identification Number, telephone number, passport number, driver’s license number, insurance policy number, account numbers);
  • Protected classifications under California or federal law (for example, age, citizenship status, national origin or ancestry);
  • Commercial information (for example, transaction history);
  • Internet or other electronic network activity information, including information on your usage of our Sites;
  • Geolocation data;
  • Sensory data (for example, audio from call recordings);
  • Inferences drawn from any information identified above to create a profile
We obtain the categories of personal information listed above from the following categories of sources:
  • Directly from you. For example, from forms you complete or products and services you purchase
  • Indirectly from you. For example, from observing your actions on our Website.

7.2 Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following purposes:
  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
  • To provide, support, personalize, and develop our Website, products, and services.
  • To create, maintain, customize, and secure your account with us.
  • To process your requests, purchases, transactions, and payments and prevent transactional fraud.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
  • To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
  • For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information: We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

7.3 Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.


Right to Know and Data Portability
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the “right to know”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
  • sales, identifying the personal information categories that each category of recipient purchased; and
  • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
  • The specific pieces of personal information we collected about you (also called a data portability request).
Right to Delete
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
  1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.

We do not provide these deletion rights for B2B personal information.

7.4 Exercising Your Rights to Know or Delete

To exercise your rights to know or delete described above, please submit a request emailing us at customerlove@spiritualgangster.com. Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information.
You may only submit a request to know twice within a 12-month period. Your request to know or delete must:
  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include:
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. You do not need to create an account with us to submit a request to know or delete. We will only use personal information provided in the request to verify the requestor’s identity or authority to make it.

Response Timing and Format
We will confirm receipt of your request within 10 business days. If you do not receive confirmation within the 10-day timeframe, please contact customerlove@spiritualgangster.com. We endeavor to substantively respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Sales Opt-Out and Opt-In Rights

If you are age 16 or older, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”). We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is between 13 and 15 years old, or the parent or guardian of a consumer less than 13 years old. Consumers who opt-in to personal information sales may opt-out of future sales at any time.

To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by emailing us at: customerlove@spiritualgangster.com
Once you make an opt-out request, we will wait at least 12 months before asking you to reauthorize personal information sales. However, you may change your mind and opt back into personal information sales at any time by emailing us at: customerlove@spiritualgangster.com

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

7.5 Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time. We currently provide the following financial incentives through The Good Karma Club Rewards Program.

 

7.6 Other California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to customerlove@spiritualgangster.com

 

7.7 Changes to Our Privacy Policy

We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

 

7.8 Contact Information

If you have any questions or comments about this notice, the ways in which the Company collects and uses your information described here and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at customerlove@spiritualgangster.com

If you need to access this Policy in an alternative format due to having a disability, please contact customerlove@spiritualgangster.com

Careers

If interested in a career at Spiritual Gangster, please click on the job title you're
interested in below to view the job description and begin the application process. 

AVAILABLE POSITIONS:

- No positions available at this time

 

 

All orders require a 1-2 business day processing time.

SHIPPING METHOD SHIPPING TIME SHIPPING FEE
Standard
2-7 Business Days
$4.99 or FREE shipping on orders over $99
2-Day Express 2 Business Days $19.99
Overnight Express 1 Business Day for transit $29.99
International
(Outside US)
For Canadian and international orders, 2-4 Business weeks.
Duties are Included.
Cost Calculated at Checkout

We ship to all US territories and HI, AK, GU, PR, APO/FPO addresses. Unfortunately, we cannot offer express and/or overnight shipping for these locations.

Once shipped, you will receive a Shipment Confirmation email with a tracking number.

Shipping charges are non-refundable for all orders, including domestic and international shipments.

Shipments to freight forwarders are at the purchaser's risk. Packages marked as delivered will not be refunded if lost by the freight forwarder.

 

Holiday Shipping

We do offer 2-Day Express Shipping, but please remember to allow for our 1-2 business day processing window.

Your holiday orders will ship from the West Coast. Please be aware that delays may occur due to adverse weather conditions and the high volume of shipments typical during the holiday season. Thank you for your patience and understanding. 

We hope you love your purchase from Spiritual Gangster. If, for any reason, you’re not completely satisfied, you have 21 days from the shipment date to initiate a return.

  • Returns outside the 21-day window will not be accepted, refunded, or mailed back.
  • Merchandise must be unworn, unwashed, and in its original condition with all tags attached.
  • Refunds will be issued to the original payment method within 2-3 weeks of receiving your return. During holiday or promotional periods, processing may take up to 3-4 weeks due to higher order volumes.
  • Final Sale products cannot be returned or refunded.
  • Shipping costs are NOT refundable.
  • E-gift cards and Wellness Shop items cannot be returned or refunded.
  • For gift card purchases: If a gift card was used as payment, any refunds will first be applied to the gift card, with any remaining balance returned to other payment methods.

If you have questions, please email us at customerlove@spiritualgangster.com. We’d love to hear from you!

 

Domestic Returns

Domestic returns are free of charge.

Please do not combine separate returns or exchanges in one package. Always use the correct shipping label for each item.

Items not purchased from Spiritual Gangster will not be accepted, refunded, or mailed back. However, customers may contact us to arrange for shipping back at their own expense.

Initiate a domestic return

 

International Returns

We ship internationally to select countries. Goods are imported on behalf of the buyer, who authorizes Spiritual Gangster to handle the import process, potentially delegating to a subcontractor (e.g., customs broker). Taxes and duties are the responsibility of the consignee and are additional to the purchase price. For questions, contact support@spiritualgangster.com.

To initiate a return, please email support@spiritualgangster.com for an RMA number. You will be responsible for shipping the item back via a tracked mail carrier, as we are currently unable to provide international return labels.

Return Address
AMS Headquarters
Attn: Spiritual Gangster Returns
29010 Commerce Center Drive
Valencia, CA 91355-4188"






















































 

Klarna for Spiritual Gangster is only available in the United States

 

Customer Service Inquiries: customerlove@spiritualgangster.com  

Social Media Collaborations / Press:  hello@spiritualgangster.com

Wholesale Inquiries:  Click HERE to submit application or email wholesale@spiritualgangster.com

These terms and conditions (“Terms”) govern and apply to anyone accessing or using the website located at www.spiritualgangster.com and any other website(s) owned and/or operated by Spiritual Gangster (including any of its subsidiaries or corporate affiliates, collectively, "Spiritual Gangster," "we," "us" or "our") and any of their associated web pages (collectively, our "Services"). Please take some time to review these Terms for our Services. By accessing or using the Services, including purchasing any products through the Services, you represent, warrant, understand and agree: (1) to accept, comply with, and be bound by these Terms; (2) that you have the right, authority, and capacity to abide by these Terms; (3) to comply with all applicable laws, rules and regulations concerning your access to and use of the Services; and (4) you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States or another applicable jurisdiction. Certain services may be subject to additional terms, guidelines or rules, which will be available in conjunction with those relevant services, and those additional terms will become part of these Terms when you use those services.

Spiritual Gangster reserves the right to update, change, modify or otherwise alter these Terms at any time. If any material changes are made to these Terms, Spiritual Gangster will notify you by posting the revised Terms on the Services or notifying you through the Services. ANY ACCESS OR USE OF THE SERVICES BY YOU AFTER THE CHANGES GO INTO EFFECT SHALL CONSTITUTE AND BE DEEMED YOUR AGREEMENT TO THESE TERMS. If you do not want to be bound by these Terms, do not use or access any part of the Services. Spiritual Gangster may terminate the Services or any portion thereof, any website or webpage within the Services or any products or services offered through the Services, or terminate your right to access or use the Services or any portion thereof without notice and at any time for any reason. In the event of such termination, you are no longer authorized to access the Services, and the restrictions imposed on you with respect to the Content (as defined herein), and the disclaimers, indemnities, and limitations of liabilities set forth in these Terms, shall each survive such termination.

Access To and Use of the Services

Unless authorized in writing by Spiritual Gangster, you may use the Services solely for your personal and non-commercial use. You agree to only access or use the Services solely for legal purposes as allowed by these Terms. (International users should note that they must agree to comply with all applicable local laws regarding privacy, online conduct and acceptable use and content.) Amongst other things, you agree not to:

  • modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, frame, use, transfer or sell any information, software, products, services or Content (as defined below) provided through or obtained from the Services, including without limitation, engage in the practice of "screen scraping," or any other similar activity;
  • hack into the Services or any of its websites, or modify another website so as to falsely imply that it is associated or affiliated with the Services;
  • damage, disable, overburden, transmit any worms or viruses or any code of a destructive nature, or interfere with any other party's use and enjoyment of the Services;
  • violate any applicable laws, rules or regulations in your jurisdiction (including but not limited to trademark and copyright laws); or access or attempt to access any password-protected, secure or non-public areas of the Services without the express permission of Spiritual Gangster.
For any portion of the Services that requires a user name and/or password, you are responsible for all use of your account (under any user name or password) and for ensuring that all use of your account complies fully with the provisions of these Terms. You shall be responsible for protecting the confidentiality of your user name(s) or password(s), if any.

You can link your account to various webmail, social networking, and other online accounts. You may only link your own accounts. We will access and retrieve your account information from these sites on your behalf (in some cases, by using your username and password) to make certain information or services available to you through the Services. By linking your other accounts, you expressly authorize us to access your account information from those third party accounts, on your behalf as your agent and permit us to access, use and, in some cases, store your account information to accomplish the foregoing.

Intellectual Property

The website and all Content (as defined below), features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof) that appears as part of or on the Services are the property of Spiritual Gangster and/or a third party (which may be indicated by a link to or from an external source, or otherwise). Content is provided through the Services “AS IS”, and you agree that the use of and reliance on any Content is at your own risk, and that under no circumstances shall Spiritual Gangster be liable for any Content or for any loss or damage of any kind incurred as a result of your use of any Content made available via the Services.

The Services as a whole and all Content thereon is protected by copyright, trade dress, and trademark laws of the United States, as well as international treaties, conventions and the laws of other countries, as applicable. Except as may be expressly permitted by Spiritual Gangster, you may not use, reproduce, copy, modify, publish, transmit, distribute, perform, display, download, license, enter into a database, create derivate works from, reverse engineer, frame, transfer, or sell any Content obtained from, through or on this Services, in whole or in part. Any use of the Content, except as specifically provided in these Terms, is strictly prohibited.

Content

All information, text, graphics, images, photographs, logos, illustrations, descriptions, data, designs, icons, video clips, audio clips, sounds, files, trademarks, copyrighted material, trade dress, interfaces, software, specifications, catalogs, literature, advertisements, titles, names, User Generated Content (as defined below) and any other materials provided on the Services are owned by Spiritual Gangster and/or third parties, and are collectively referred to as "Content." The Content may contain omissions, errors, or may be out of date. Spiritual Gangster reserves the right, in its sole discretion, to change, delete, update, modify or otherwise alter the Content at any time without providing notice to you. The Content is provided for informational purposes only and is not binding on Spiritual Gangster in any way except to the extent that it is specifically indicated to be so.

We do not control, approve, sponsor or endorse any third-party Content, products or services and make no representations regarding, and are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of any third-party Content, products or services. Any third-party Content, products or services posted on, transmitted through, or linked to from the Services are the sole responsibility of the third-party originator of such Content. Links to any third-party Content are provided for your convenience only. If you choose to access any third-party Content, you do so at your own risk. YOU ACKNOWLEDGE AND AGREE THAT Spiritual Gangster IS NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS A RESULT OF ACCESSING A THIRD-PARTY WEBSITE, OR ANY DEALINGS WITH ANY THIRD-PARTY WEBSITE, OPERATOR THEREOF, OR ANY THIRD-PARTY CONTENT, PRODUCTS OR SERVICES.

Any concerns regarding Content and/or availability of hyperlinks of a third party on the Services, which are not controlled by Spiritual Gangster, should be directed to the third party that controls such Content or hyperlink. If you believe we have provided a hyperlink to a third-party website that contains infringing or illegal Content, products or services, we ask that you notify us at the address noted below so that we may evaluate whether, in our sole discretion, to disable it from the Services.

Limited License; Personal, Business, and Non-Commercial Use Limitation of the Content and Services

You are hereby granted a non-exclusive, limited and revocable license to view the Content on the Services, but only while accessing the Services. You agree that you are only authorized to visit, view and retain a copy of any websites or webpages of the Services for informational, non-commercial and your own personal use. Additionally, you understand and agree that you are strictly prohibited from duplicating, downloading, publishing, republishing, adapting, modifying, displaying, transmitting, or otherwise distributing the Content and/or the Services for any commercial use (whether for profit or not), or for any other purpose other than as may be expressly permitted in these Terms.

You also agree not to deep-link to the Services or any website or webpage thereof for any purpose, unless specifically authorized by Spiritual Gangster. Use of any of Spiritual Gangster’s trademarks as metatags on other networks is also strictly prohibited.

Unauthorized Use of the Website

You shall not use any automatic or manual conduct, device, process, software, program, algorithm, methodology or routine, including but not limited to a "robot," "spider" or other similar process or functionality to interfere (or attempt to interfere) with, damage, disable or impose an unreasonable burden or load on, the operation of the Services, or transmit any worms or viruses or any code of a destructive nature on or to the Services.

You agree that you shall not use the Services for any illegal, obscene, abusive, offensive, harassing, improper or objectionable purpose, to sell or offer to sell any goods or services, to conduct or forward surveys, contests, or chain letters, or for any purpose that is prohibited by these Terms. Illegal and/or unauthorized uses of the Services, including, but not limited to, unauthorized framing of or linking to the Services or unauthorized use of any robot, spider, or other automated device on the Services, will be investigated and will be subject to appropriate legal action, including, without limitation, civil, criminal, and injunctive redress.

Linking to the Services

If Spiritual Gangster authorizes you to deep-link your website or a service offered by your website to the Services, in addition to and notwithstanding anything to the contrary, you understand and agree that: (1) Spiritual Gangster has no obligation to continue to provide or make the service or the Services available; (2) all conditions, disclaimers and limitations on use set forth in these Terms remain in full force and effect; (3) all intellectual property rights relating to Spiritual Gangster and its technology and Content, including all ownership rights, remain the exclusive property of Spiritual Gangster; (4) you will be solely responsible for the data and content that you publish on your website; and (5) Spiritual Gangster may terminate your access to the Services at any time in its sole discretion.

Spiritual Gangster reserves the right, but not the obligation, to remove any linked source if it contains or features any unacceptable content, as determined in Spiritual Gangster’s sole discretion, and including, but not limited to, (i) offensive, harmful and/or abusive language, including, without limitation, expletives, profanities, obscenities, harassment, vulgarities, sexually explicit language, and hate speech, (ii) references to illegal activity, malpractice, purposeful overcharging, or false advertising, (iii) personal attacks or describes physical confrontations and/or sexual harassment, (iv) language that violates the standards of good taste or the standards of this Services, (v) content that is illegal, or a violation of any federal, state, or local law or regulation, or the rights of any other person or entity, (vi) language that is intended to impersonate other users or is offensive or uses inappropriate user names, or (vii) content that is encrypted or that contains viruses, Trojan horses, worms, time bombs, bots or other computer programming routines that are intended to damage, interfere with, intercept or appropriate any system, data or the Services.

Terms of Sale; Risk of Loss

By placing an order with Spiritual Gangster, you are (i) offering to purchase a product, (ii) representing that you are of legal age to form a binding contract, and (iii) representing that all information you provide to us in connection with such order is true and accurate and you are an authorized user of the payment method provided. The receipt by you of an order confirmation does not constitute Spiritual Gangster's acceptance of an order. We retain the right to refuse any request made by you.

Prior to Spiritual Gangster's acceptance of an order, verification of information may be required. Spiritual Gangster reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from Spiritual Gangster, for any reason whatsoever. Spiritual Gangster reserves the right to limit the number of items ordered and to refuse service to you without prior notification. In the event that an item lists an incorrect price, either due to typographical or other error, Spiritual Gangster shall have the right to refuse or cancel any such order placed for the incorrect price, regardless of whether the order is being or has been processed. If payment has already been made or if your account has has already been charged for the purchase and the order is cancelled, Spiritual Gangster shall credit your account in the amount of the incorrect price.

All features, specifications, products, prices of products and services, discounts, promotions and offers described on our Services are subject to change at any time, and we reserve the right to make changes to them without notice to you. We reserve the right, without prior notice, to limit the order quantity on any product and/or refuse service to any customer. We have made every effort to display as accurately as possible the colors of our products that appear on the Web site; however, the actual color you will see will depend on many factors, including your computer, and we cannot guarantee that your computer will accurately display our colors. Products are available while supplies last. All prices and products advertised are subject to change. All prices displayed on the Services are quoted in U.S. dollars.

Please see our Customer Care webpage and all related webpages for other terms of sale, including information on shipping, delivery and tracking, the ordering and payment process, returns, refunds and exchanges, pricing, gift cards, product availability, no resale policy, and other helpful information. Spiritual Gangster reserves the right to restrict delivery to addresses within or outside of the United States. Shipping and handling fees and applicable sales/use tax will be added by Spiritual Gangster as necessary

The risk of loss and title for product(s) purchased by you pass to you upon our delivery of the product(s) to the carrier.

Excessive Returns

Spiritual Gangster monitors returns to identify potential misuse or abuse of our return policies. We flag customers who meet our criteria for excessive returns. Customers who are flagged may be subject to our review, and revocation of standard customer return policies. We reserve the right to refuse service to anyone.

Reporting

If you see objectionable content or have any questions about these Terms, please contact Spiritual Gangster at the address noted below.

Offline Conduct

Although Spiritual Gangster cannot monitor the conduct of its users of this Services, it is a violation of these Terms to use any information obtained from our Services in order to harass, abuse or harm another person, or in order to contact, advertise, solicit or sell to any user without his/her prior explicit consent.

Violation of These Terms

You agree that monetary damages may not provide a sufficient remedy to Spiritual Gangster for violations of these Terms, and you consent to injunctive or other equitable relief for such violations.

DISCLAIMER AND LIMITATION OF LIABILITY

Disclaimer. Spiritual Gangster ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (A) ERRORS, MISTAKES OR INACCURACIES OF THE CONTENT, PRODUCTS, INFORMATION, SERVICES AND MATERIALS SET FORTH ON OR MADE AVAILABLE THROUGH THE SERVICES, (B) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, PRODUCTS OR ANY THIRD PARTY WEBSITE(S) OR PRODUCTS, (C) ANY UNAUTHORIZED ACCESS TO OR USE OF SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN, (D) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES OR THIRD PARTY WEBSITE(S), (E) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES OR ANY THIRD PARTY WEBSITE(S) BY Spiritual Gangster OR ANY THIRD PARTY, AND/OR (F) ANY ERRORS OR OMISSIONS IN THE SERVICES OR ANY CONTENT, INFORMATION AND MATERIALS (INCLUDING BUT NOT LIMITED TO THIRD PARTY WEBSITE(S)) OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY OF THE FOREGOING.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF AND RELIANCE UPON ANY AND ALL OF THE SERVICES, PRODUCTS, SERVICES AND/OR CONTENT IS AT YOUR SOLE RISK AND IS MADE AVAILABLE ON AN "AS IS" AND "AS AVAILABLE" BASIS. ALL PRODUCTS SOLD BY Spiritual Gangster ARE SUBJECT TO ANY APPLICABLE WARRANTIES AND REPRESENTATIONS OF THEIR RESPECTIVE MANUFACTURERS. ACCORDINGLY, Spiritual Gangster MAKES NO REPRESENTATION OR WARRANTY WITH RESPECT TO ANY PRODUCT SOLD, EXCEPT AS MAY EXPRESSLY BE STATED HEREIN. Spiritual Gangster MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES, PRODUCTS, CONTENT, THE CONTENT OF ANY THIRD-PARTY WEBSITE LINKED TO OR FROM THIS SITE, COMMENTS, INFORMATION OR ANY OTHER ITEMS OR MATERIALS ON THIS SERVICES OR LINKED TO FROM THIS SERVICES.

SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES, OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF YOU RESIDE IN ONE OF THESE STATES OR JURISDICTIONS, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

B. Limitation of Liability. IN NO EVENT SHALL Spiritual Gangster BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING FROM OR CONNECTED IN ANY WAY WITH THE SERVICES, CONTRIBUTIONS, MATERIALS, CONTENT, COMMENTS, PRODUCTS, SERVICES, SOFTWARE, OR PROVISION OF OR FAILURE TO PROVIDE SERVICES, MADE AVAILABLE OR OBTAINED THROUGH THIS SERVICES OR ANY THIRD-PARTY WEBSITE(S), OR OTHERWISE ARISING OUT OF THE USE OF THE SERVICES , WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF Spiritual Gangster HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN THESE TERMS, Spiritual Gangster'S LIABILITY TO YOU IN RESPECT OF ANY LOSS OR DAMAGE SUFFERED BY YOU AND ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES OR PURCHASE OF ANY PRODUCTS OR SERVICES, WHETHER IN CONTRACT, TORT, OR FOR BREACH OF STATUTORY DUTY OR IN ANY OTHER WAY SHALL NOT EXCEED $50 IN THE AGGREGATE.

C. ANY PRODUCTS, SERVICES, COMMENTS AND CONTENT MADE AVAILABLE OR OBTAINED THROUGH THE USE OF THE SERVICES, AND ALL OTHER USE OF THE SERVICES, IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS THEREFROM.

D. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES, OR WITH ANY OF THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICES.

Indemnity

You agree to indemnify, defend and hold harmless Spiritual Gangster, its third-party vendors, manufacturers, agents, distributors, corporate affiliates, officers, directors, and employees from and against any and all claims, actions, demands, liabilities, costs and expenses, including, without limitation, reasonable attorney's fees, (a) made by any third party due to or arising out of any Content Submitted, posted, or otherwise provided by you to the Services, Spiritual Gangster and/or its third party licensors, licensees or advertisers, and/or (b) resulting from your breach of any provision of these Terms, any warranty you provide herein, or otherwise arising in any way out of your use of the Services or purchase of the products or services therefrom. Spiritual Gangster reserves the right to take exclusive control and defense of any such claim otherwise subject to indemnification by you, in which event you will cooperate fully with Spiritual Gangster in asserting any available defenses.

Modification/Termination of Services

In the event of termination of the Services, you will still be bound by your obligations under these Terms and any additional terms, including the warranties made by you, and by the disclaimers and limitations of liability set forth herein. Spiritual Gangster shall not be liable to you or any third-party for any termination of your access to the Services or any portion thereof.

General Legal Provisions

These Terms, your rights and obligations, our rights and obligations, and all actions contemplated by these Terms will be governed by the laws of the State of California, U.S.A., without regard to conflicts of laws principles, as if this Agreement were a contract wholly entered into and wholly performed within the State of California. You hereby consent to the exclusive jurisdiction and venue of courts in the County of Los Angeles, California, U.S.A., for all disputes arising out of or relating to accessing or using this Services. Access to or use of this Services is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this paragraph. In the event of any legal action to enforce or interpret the terms of this Agreement, the prevailing party in such action shall be entitled to recover its reasonable attorneys' fees and costs. No joint venture, partnership, employment or agency relationship exists between you and Spiritual Gangster as a result of these Terms or use of the Services.

If any provision in these Terms is invalid or unenforceable under applicable law, including, but not limited to, the warranty disclaimers and liability limitations set forth above, the remaining provisions will continue in full force and effect, and the invalid unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision. Spiritual Gangster’s performance of these Terms is subject to existing laws and legal process, and nothing contained in this these Terms is in derogation of Spiritual Gangster’s right to comply with law enforcement requests or requirements.

All rights not expressly granted herein are hereby reserved. These Terms are the entire and final agreement regarding your access to the Services. A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Copyright

All materials on the Services (as well as the organization and layout of the Services) are owned and copyrighted or licensed by Spiritual Gangster, its corporate affiliates or its third-party vendors. No reproduction, distribution, or transmission of the copyrighted materials on the Services is permitted without the written permission of Spiritual Gangster. Any rights not expressly granted herein are reserved by Spiritual Gangster.

Copyright Policy

Spiritual Gangster’s policy is to remove, or disable access to, material that infringes any copyright on the Services after being properly notified by the copyright owner or the copyright owner’s legal agent. If you believe that any Content on the Services violates your copyright, please provide our copyright agent with the following information:

  • an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • an identification of the copyrighted work that you claim has been infringed;
  • a description of where the material that you claim is infringing is located on or through our Services;
  • your address, telephone number, and e-mail address;
  • a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or law;
  • a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Pursuant to Title 17, United States Code, Section 512 (the “Digital Millennium Copyright Act”), notifications of claimed copyright infringement should be sent to Spiritual Gangster’s Agent set forth below. All inquiries must be filed in accordance with the Digital Millennium Copyright Act.

Spiritual Gangster
14350 MyFord Road 
Irvine, California 92606
 

Trademarks

Spiritual Gangster and all related names, logos, product and service names, designs and slogans are trademarks of Spiritual Gangster or its affiliates or licensors. Such marks cannot be used without the prior written permission of Spiritual Gangster. All other names, brands and marks are used for identification purposes only and are the trademarks of their respective owners.

For more information on the trademarks of Spiritual Gangster, please contact us at the address noted above.

Mobile Messaging

This section applies to users of Spiritual Gangster’s SMS Program. To participate in the program, you must provide consent to receive text (SMS) messages for marketing purposes at the telephone number you provide. The program may not be accessible from all mobile providers or compatible with all mobile devices. Consent to the program is not a condition of making a purchase from Spiritual Gangster.

Participants in the program will receive marketing messages or informational messages on behalf of Spiritual Gangster, from our SMS service provider. We will only send marketing messages between the hours of 8:00 am and 10:00 pm using the time zone associated with the area code of your mobile device.

While Spiritual Gangster does not charge for sending SMS messages, message and data charges from your mobile provider may apply. Compatible phone carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, Nextel, Boost, U.S. Cellular, and Metro PCS. Messages may be sent through an automatic telephone dialing system. Your phone carrier may prohibit or restrict certain mobile features, or they may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding such issues.

You agree to notify us of any change or deactivation of your mobile number. You also agree that neither Spiritual Gangster or your mobile carrier are liable for delayed or undelivered messages as delivery is subject to effective transmission from network operators.

Data obtained from you may include your mobile phone number, your carrier's name, your opt-out status, and the date, time, and content of your messages. We may use this information to contact you and to provide you with the SMS services. All data collected is subject to our Privacy Policy.

To subscribe, text “JOIN” to 21074. In reply, we will send you a confirmation text message, and you may need to reply as instructed to complete registration. We will send up to eight (4) messages per week.

To stop receiving messages text STOP to 21074 or reply to any message from us with STOP. We will reply to you with a message confirming you have elected to stop receiving text messages. We will maintain a record of your unsubscribe request for five years as required by law.

To receive assistance, text HELP to 21074 or reply to any message from us with HELP. You may also contact our customer service department by emailing us at customerlove@spiritualgangster.com, or visiting our website Contact Page.

Only one promotional code allowed per order. Promotional codes are non-retroactive and non-transferable. Some promotional codes may be limited to one per customer and apply to product price only, excluding shipping and taxes.

Promotional codes cannot be applied to gift card purchases. 

All promotions are under a “while supplies last” stipulation. Additional discounts will not be offered on items that are SOLD OUT or not on-site during promotion. 

Promotions cannot be combined with any other discount, applied to previous or future orders, or additional shipping costs. All promotions are in USD, dollar threshold and discount amount is in USD.

Promotional codes for a dollar amount have no actual monetary value, can only be used during the stated promotional period and cannot be used in combination with any other discount.

Rewards coupons are applicable to U.S. orders only. 

Items marked as “final sale” cannot be returned or exchanged. Free shipping promotions are for continental U.S. ship addresses only.

Exclusions may apply. Accessories, Gear and Wellness products such as supplements, books and jewelry may be excluded. Subject to change or termination without notice.

Effective: October 27, 2021

1. Table of Contents


2. Purpose and Scope
  1. 2.1 Revisions to this Privacy Statement
  2. 2.2 Children Under the Age of 16
  3. 2.3 Inquiries or Concerns?
3. Our Personal Data Collection and Use
  1. 3.1 What is Personal Data?
  2. 3.2 Personal Data We Collect and How We Collect it
  3. 3.3 Our Purposes in Collecting Personal Data
  4. 3.4 Types of Third Parties that May Receive Your Personal Data
4. Rights and Choices
  1. 4.1 Choice
  2. 4.2 EU Persons
5. Control and Security
  1. 5.1 Integrity and Confidentiality
  2. 5.2 Data Breach
6. Record Keeping
7. Privacy Notice for California Residents
  1. 7.1 Information We Collect
  2. 7.2 Use of Personal Information
  3. 7.3 Your Rights and Choices
  4. 7.4 Excercising Your Rights to Know or Delete
  5. 7.5 Non-Discrimination
  6. 7.6 Other California Pricacy Rights
  7. 7.7 Chanves to Our Privacy Policy
  8. 7.8 Contact Information

2. Purpose and Scope

We are committed to maintaining the accuracy, confidentiality, and security of your Personal Data. This Privacy Statement includes a description of the purposes for which we collect and use Personal Data, the types of Personal Data we collect, the types of third parties to which we may disclose your Personal Data and the purposes for doing so, the rights and choices you have for limiting the use and disclosure of your Personal Data, and how to contact us about our practices concerning Personal Data.

When we refer to “Company” “we” or ‘us” in this Privacy Statement, we are referring to Spiritual Gangster Holdings, Inc.

This Privacy Policy applies to the Personal Data of individuals who seek to be, are, or were customers of Spiritual Gangster (“Site Visitors”, “Customer”, or “you”), including the Personal Data of individuals collected, used, or disclosed while using the Spiritual Gangster website, spiritualgangster.com (the “Website”), and in email and other electronic messages between us. This Privacy Policy does not apply to information collected by us offline, on a website operated by a third party, including through an application or content (including advertising) that may link to or be accessible from our website.

Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. If you do not agree with our policies and practices, your choice is to not use our Website. To the extent permitted by applicable law, by accessing or using this website, you agree to this Privacy Policy.

2.1 Revisions to this Privacy Statement.

We may revise this Privacy Statement to reflect changes in our legal or regulatory obligations or in the manner in which we deal with your Personal Data. It is our policy to post any changes we make to our privacy policy on this webpage. Such changes will be effective from the time they are posted, provided that any material change to why we collect, use, or disclose your Personal Data will not apply to you, where your consent is required to such collection, use or disclosure, until we have obtained your consent to such change.

2.2 Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide Personal Data in the Website. We do not knowingly collect Personal Data from children under 16. If we learn we have collected Personal Data from a child under 16 without parent consent, we will delete that information. If you believe we might have information from or about a child under 16, please contact us at customerlove@spiritualgangster.com.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see the California Residents section for more information.

2.3 Inquiries or Concerns? 

We are committed to resolving complaints about our collection or use of your Personal Data. Individuals with inquiries or complaints regarding our Privacy Statement policy should first contact us at customerlove@spiritualgangster.com. We will endeavor to answer your questions and advise you of any steps taken to address the issues raised by you.

3. Our Personal Data Collection and Use

3.1 What is Personal Data?

For the purposes of this Privacy Policy, Personal Data is information that is: (a) about an identified or identifiable individual, (b) received by us, and (c) recorded in any form. Personal Data does not include anonymous or non-personal information (i.e., information that cannot be associated with or tracked back to a specific individual).

3.2 Personal Data We Collect and How We Collect It

We may collect and maintain Personal Data regarding Site Visitors and Customers, including information:

  • By which you may be personally identified, such as your name, postal address, e-mail address, gender, telephone number, or credit card or other payment information;
  • That is about you but individually does not identify you, such as your Internet Protocol (“IP”) address, referring URL, web pages visited, time spent on web pages, cookies, Flash cookies, pixel tags, and server logs; and
  • About your internet connection, the equipment you use to access our Website and usage details, and the actions you take on our website.

We collect this information:

  • Directly from you when you provide it to us, including when you place an order on our Website, subscribe to our email newsletter, enter a contest or promotion sponsored by us, and contact us;
  • Automatically as you navigate the Website (details below); and
  • From third parties who process data on our behalf.
  • Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website and other content, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our Website, including location data; logs; the resources that you use access the Website, including your operating system and browser type; and other communication data.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). We do honor Do Not Track signals. Please email us at customerlove@spiritualgangster.com for information on how you can opt out of behavioral tracking on this website and how we respond to specific web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

The information we collect automatically may include personal information, or we may tie this information to personal information about you that we collect from other sources. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to: Estimate our audience size and usage patterns;

  • Store information about your preferences, allowing us to customize our Website according to your individual interests;
  • Speed up your searches; or
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies: A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies: Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
  • Web Beacons: Webpages and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We use the following types of cookies to collect information about your browsing activities over time and across different websites following your use of our Services:

  • Strictly necessary cookies: These cookies are necessary for our site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
  • Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
  • Functional cookies: These cookies enable our website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
  • Targeting cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
  • Social Media cookies: These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

3.3 Our Purposes in Collecting Personal Data

The Personal Data we collect is used and disclosed as is necessary to provide services to you and as reasonably required for our business purposes, including:

  • To present our Website and its content to you;
  • To provide you with information, products, or services that you request from us;
  • To fulfill any other purpose for which you provide it;
  • To provide you with notices about your orders and subscription;
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • To notify you about changes to our Website or any products or services we offer or provide through it;
  • To offer you services and promotions you may be interested in;
  • In any other way we may describe when you provide the information; and
  • For any other purpose with your consent as required by applicable law.

3.4 Types of Third Parties That May Receive Your Personal Data

We may disclose aggregated information about our Site Visitors or Customers without restriction. Such information does not identify an individual person. We may disclose Personal Data to the following types of third parties:

  • Service Providers: We may share Personal Data with our contracted service providers, such as order fulfillment or billing or payment processors, so that these service providers can provide services on our behalf. Unless described in this Privacy Policy, we do not share, sell, rent, or trade any information with third parties for their promotional purposes.
  • Subsidiaries and Affiliates: We may share Personal Data with other members of our corporate group, including affiliates, in order to work with them. For example, we may need to share Customer Information for customer relationship management purposes. We may also transfer Personal Data in the event of an audit or if we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, dissolution, or liquidation).
  • Partners and Affiliated Businesses Not Controlled by Us: We may partner with other companies to market or jointly offer our products or services. We contractually require these third parties to keep Personal Data confidential and use only for the purposes for which we disclose it to them. If you do not wish for your information to be shared in this manner, you may choose not to purchase or specifically express interest in a jointly offered product or service.
  • Third Party Marketing Partners:  We may share personal information with third party marketing partners for commercial purposes.
  • Compelled Disclosure: It may be necessary for us to disclose your Personal Data, either by law, legal process, litigation, or requests from public and governmental authorities. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose Personal Data if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. 

We partner with Rakuten Advertising, who may collect personal information when you interact with our site. The collection and use of this information is subject to the privacy policy located here. You can opt out of it here. 

4. Rights and Choices

4.1 Choice

We offer Site Visitors and Customers who provide Personal Data the means to choose how we use the information we collect. To the extent required by applicable law, we obtain opt-in consent for certain uses and disclosures of Personal Data. You have a right to withdraw such consent at any time. We shall make reasonable efforts to accommodate individual privacy preferences.

  1. Account Profile: To update your account information or have your account deleted, please email customerlove@spiritualgangster.com. Requests to access, change, or delete your information will be handled within 30 days.
  2. Tracking Technologies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Not all browser refusal settings may be effective however. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.
  3. Promotional Offers: If you do not wish to have your information used by the Company to promote our own or third parties’ products or services, you can opt-out by checking the relevant box located on the form on which we collect your data. You can also always opt-out of third party sharing by sending us an email stating your request to customerlove@spiritualgangster.com. You may manage your receipt of marketing and non-transactional communications by clicking the “unsubscribe” link located on the bottom of our newsletter or marketing emails. Additionally, you may send a request specifying your communications preferences to customerlove@spiritualgangster.com. Customers cannot opt out of receiving transactional emails related to orders placed through the Website.
  4. Targeted Advertising: If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to target-audience preferences, you can contact us for information about how to opt-out at customerlove@spiritualgangster.com. You can prevent the use of Google Analytics relating to your use of our Website by downloading and installing the browser plugin available here. For certain opt-outs to function, you may need to have your browser set to accept browser cookies.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (”NAI”) on the NAI’s website.

Exceptions: We may disclose your Personal Data without offering an opportunity to opt out, when (a) we retain third-party processors to perform services on our behalf and pursuant to our instructions, (b) required by law or legal process, or (c) responding to lawful requests from public authorities, including to meet national security, public interest, or law enforcement requirements.

4.2 EU Persons

  1. Limited Processing: In accordance with the GDPR (Global Data Protection Regulation), we limit the processing of Personal Data of persons in the EU (“EU Personal Data”) to that which is relevant for the purposes of the particular processing. We do not process EU Personal Data in ways that are inconsistent with the purposes for which the information was collected or subsequently authorized by you. In addition, to the extent necessary for these purposes, we take reasonable steps to ensure that the EU Personal Data we process is (a) reliable for its intended use, and (b) accurate, complete and current. In this regard, we rely on you to update and correct EU Personal Data to the extent necessary for the purposes for which the information was collected or subsequently authorized. You may contact us at customerlove@spiritualgangster.com to request that we update or correct relevant EU Personal Data. Subject to applicable law, we retain EU Personal Data in a form that identifies or renders you identifiable only for as long as it serves a purpose that is compatible with the purposes for which the Personal Data was collected or subsequently authorized by you.
  2. Notice and Consent: If we decide to process EU Personal Data for purposes other than what is necessary to provide services to you or where we believe that your interests may override ours, persons in the EU will receive a notice detailing:
    • The type of Personal Data to be processed;
    • The purpose for the processing and a description of how the processing is based on legitimate interests;
    • The categories of recipients of disclosures of the Personal Data;
    • The period for which the Personal Data will be stored or the criteria for determining the period;
    • How Customers and Site Visitors can exercise the rights of access, correction, erasure, objection, and the right to withdraw consent;
    • The right to file a complaint with an EU Data Protection Authority; and
    • Whether the Personal Data will be subject to automated processing and, if so, the logic and the consequences of the processing for the data subject.

    Such notices will be clear, conspicuous, and readily available to affected EU Persons. A notice will require an unambiguous, affirmative, opt-in consent to the particular use or processing of the EU Personal Data.
  3. Transfers of Personal Data: With respect to transfers of your Personal Data to third-party data processors, we will:
    • Enter into a contract with each relevant data processor,
    • Transfer Personal Data to each such data processor only for limited and specified purposes,
    • Ascertain that the data processor is obligated to provide the Personal Data with at least the same level of privacy protection as is required by applicable law,
    • Take reasonable and appropriate steps to ensure that the data processor effectively processes the Personal Data in a manner consistent with the Company’s obligations under applicable law,
    • Require the data processor to notify the Company if the data processor determines that it can no longer meet its obligation to provide the same level of protection as is required by our contract or applicable law,
    • Upon notice, including under (e) above, take reasonable and appropriate steps to stop and remediate unauthorized processing of the Personal Data by the data processor.
  4. Access: You generally have the right to access your Personal Data. Accordingly, where appropriate, we provide you with reasonable access to the Personal Data we maintain about you. We also provide you a reasonable opportunity to correct, amend, or delete your information. We may limit these opportunities where the burden or expense of honoring a request would be disproportionate to the risks to your privacy, or where the rights of persons other than you would be violated. Other reasons for denying requests or limiting access include (a) interference with the execution or enforcement of the law or with private causes of action, including the prevention, investigation, or detection of offenses; (b) breaching a legal or other professional privilege or obligation; (c) prejudicing security investigations or grievance proceedings or in connection with succession planning and corporate re-organizations. Please contact customerlove@spiritualgangster.com to request access to your Personal Data. If access cannot be granted, we will respond with a reason for denying your request.
  5. Grievance procedure: You may file a complaint concerning our processing of Personal Data by email at customerlove@spiritualgangster.com. If we fail to comply with this Privacy Policy or other obligations, we will take steps to remedy the issue. If a complaint regarding Personal Data cannot be resolved through our internal processes, we will cooperate with applicable data protection authorities to address a complaint and provide appropriate recourse.

5. Control and Security

5.1 Integrity and Confidentiality

We take reasonable and appropriate measures to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

5.2 Data Breach

If a breach of Personal Data occurs, we will notify the relevant authorities within 72 hours, or as otherwise required by applicable law, subject to likelihood of risk to the Customer or Site Visitor. Affected Customers or Site Visitors will also be notified regarding the breach.

6. Record Keeping

As required by applicable law, we will maintain relevant records of:

  • The purposes of Personal Data processing;
  • The categories of data subjects and of Personal Data processed;
  • The categories of recipients, including those in third countries;
  • The countries to which Personal Data will be transferred and the instrument used to provide an adequate level of protection;
  • Where possible, the envisaged retention periods for different categories of Personal Data; and
  • A general description of the security measures used to protect Personal Data.

These records shall be provided to data protection authorities upon request.

7. Privacy Notice for California Residents

This Privacy Notice for California Residents supplements the information contained in Spiritual Gangster’s Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Notice. For more on CCPA please see here.

 7.1 Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). Personal information does not include:
  • Publicly available information from government records.
  • Deidentified or aggregated consumer information.
  • Information excluded from the CCPA’s scope, like:
    • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), clinical trial data, or other qualifying research data;
    • Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.
In particular, we have collected the following categories of personal information from consumers within the last 12 months:
  • Identifiers (for example, name, postal address, date of birth, email address, IP address, and online identifiers);
  • Categories of personal information as defined by Cal. Civ. Code § 1798.80 (for example, name, signature, Taxpayer Identification Number, telephone number, passport number, driver’s license number, insurance policy number, account numbers);
  • Protected classifications under California or federal law (for example, age, citizenship status, national origin or ancestry);
  • Commercial information (for example, transaction history);
  • Internet or other electronic network activity information, including information on your usage of our Sites;
  • Geolocation data;
  • Sensory data (for example, audio from call recordings);
  • Inferences drawn from any information identified above to create a profile
We obtain the categories of personal information listed above from the following categories of sources:
  • Directly from you. For example, from forms you complete or products and services you purchase
  • Indirectly from you. For example, from observing your actions on our Website.

7.2 Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following purposes:
  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
  • To provide, support, personalize, and develop our Website, products, and services.
  • To create, maintain, customize, and secure your account with us.
  • To process your requests, purchases, transactions, and payments and prevent transactional fraud.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
  • To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
  • For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information: We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

7.3 Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.


Right to Know and Data Portability
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the “right to know”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
  • sales, identifying the personal information categories that each category of recipient purchased; and
  • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
  • The specific pieces of personal information we collected about you (also called a data portability request).
Right to Delete
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
  1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.

We do not provide these deletion rights for B2B personal information.

7.4 Exercising Your Rights to Know or Delete

To exercise your rights to know or delete described above, please submit a request emailing us at customerlove@spiritualgangster.com. Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information.
You may only submit a request to know twice within a 12-month period. Your request to know or delete must:
  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include:
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. You do not need to create an account with us to submit a request to know or delete. We will only use personal information provided in the request to verify the requestor’s identity or authority to make it.

Response Timing and Format
We will confirm receipt of your request within 10 business days. If you do not receive confirmation within the 10-day timeframe, please contact customerlove@spiritualgangster.com. We endeavor to substantively respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Sales Opt-Out and Opt-In Rights

If you are age 16 or older, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”). We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is between 13 and 15 years old, or the parent or guardian of a consumer less than 13 years old. Consumers who opt-in to personal information sales may opt-out of future sales at any time.

To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by emailing us at: customerlove@spiritualgangster.com
Once you make an opt-out request, we will wait at least 12 months before asking you to reauthorize personal information sales. However, you may change your mind and opt back into personal information sales at any time by emailing us at: customerlove@spiritualgangster.com

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

7.5 Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time. We currently provide the following financial incentives through The Good Karma Club Rewards Program.

 

7.6 Other California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to customerlove@spiritualgangster.com

 

7.7 Changes to Our Privacy Policy

We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

 

7.8 Contact Information

If you have any questions or comments about this notice, the ways in which the Company collects and uses your information described here and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at customerlove@spiritualgangster.com

If you need to access this Policy in an alternative format due to having a disability, please contact customerlove@spiritualgangster.com

If interested in a career at Spiritual Gangster, please click on the job title you're
interested in below to view the job description and begin the application process. 

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