FREE GROUND SHIPPING ON ORDERS OVER $100

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CUSTOMER SERVICE

CONTACT US: Email us at support@spiritualgangster.com or give us a call at 855-554-5932. 7am - 5:30pm PST Monday - Friday. 

ORDERS: Spiritual Gangster processes and ships in stock items within 2 business days
If your item is out of stock you will be contacted via email.  

RETURNS:

We hope you love your Spiritual Gangster purchase! If for any reason you are not completely happy with our item(s), we accept returns within 21 days of purchase date. Your items must be in their original condition with all tags attached. We will refund your original form of payment within two weeks of receiving the goods back at our warehouse. Any orders under $100 will have $7 reduced from the refund for shipping and restocking. Gift cards, sale merchandise and items purchased during a promotion are final sale and cannot be returned.

Merchandise must be unworn, unwashed and free of any alterations or damages. Swim and intimate returns not accepted without liner.

 Please click HERE to initiate a return

 
SHIPPING: We offer shipping flat rate $5 shipping via UPS SurePost and free domestic ground economy shipping on orders over $100 to the lower 48 states. Alaska and Hawaii we offer flat rate $20 shipping via UPS SurePost and free shipping on orders over $200.
 
INTERNATIONAL SHIPPING: We ship internationally to select countries. For questions or issues please contact support@spiritualgangster.com.

The goods will be imported on behalf of the consignee/buyer. The consignee authorizes Spiritual Gangster to import the goods on his behalf. Further, the consignee/buyer agrees Spiritual Gangster may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods 

International Returns and Exchanges:

We accept returns of unused items within 21 days of delivery.

Merchandise must be unworn, unwashed and in its original condition with all tags attached. Swim returns will not be accepted without liner attached. 

If you would like to move forward and return all or part of your order, please email us at support@spiritualgangster.com for an RMA number.  You will be responsible for shipping the item back via a tracked mail carrier.  Spiritual Gangster is unable to provide international return labels at this time.

All refunds will be credited back to the original form of payment. Shipping costs are not refundable.

Defective Products:

If you feel as though the product you received was defective, please send detailed photos of the unused item and a brief explanation of the defect to support@spiritualgangster.com so we can look into it right away!

Return shipping:

You will be required to pay the cost of shipping the package back to Spiritual Gangster via a tracked service.  We do not reimburse for the postage required to return.

Exchanges:

We do not offer exchanges at this time. If you’d like to make an exchange, simply return the original unused order back to us for a refund and make a new purchase for the item you want through our site :)

If you do not see an answer to your question above, please send us an email at support@spiritualgangster.com. We’d love to hear from you!

WHOLESALE:  Please email us at wholesale@spiritualgangster.com. Include: Store name, location including zip, other brands you carry

PRESS / MEDIA INQUIRIES:  Email us at hello@spiritualgangster.com

 

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